Data Analyst, SonderMind

• Working knowledge of SQL and statistical analytics / data visualization / business insight tools (e.g., Looker, Tableau, Alteryx, PowerBI). Python, R, Data Science, Snowflake experience is a plus
• 2+ years of work experience in relevant analytics/analytics engineering roles
• Degree in statistics, computer science, applied math, business, or a quantitative behavioral sciences field, or equivalent combination of education and experience
• Technical abilities: You bring strong technical expertise and a flexible quantitative approach to problem solving and you know how to navigate complex data structures. You have experience with large data sets, business insight tools, SQL, and are comfortable learning new tools
• Organized and Detail Oriented: You know how to organize and prioritize work and communicate progress and blockers in a timely manner. You double check work for accuracy and thrive in detail oriented work
• Solution Oriented: Sees problems as opportunities. Understands, captures and enhances stakeholder vision. Adjusts the solution using data to solve the root cause of the problem and to suit the stakeholder; consistently brings solutions or viable ideas in addition to highlighting concerns or problem areas
• Drive for results: Bias for action, intrinsic motivation, and knows how to prioritize time for impact
• Team Player: Willingness to pitch in on work outside of your direct responsibilities with a strong sense of accountability. Collaborates comfortably with team members and cross-functional colleagues in a hybrid environment. Enjoys being part of a driven, collaborative, and passionate team
• Comfortable Communicator: Ability to present data to key stakeholders. You understand the strengths of both written and spoken presentations and when to apply the correct method for communicating data driven insights
• Resilience & Adaptability: Effective with limited information or direction; comfortable with risk and uncertainty and ambiguity; self-directed and proactive
• Learning Agility: Shows a strong willingness to learn and adjust to new people and environments. Actively works to understand strengths, identify opportunities to develop, embrace new ways of thinking and apply new information

Desirable

• SonderMind is looking to hire an analyst with a background in data analysis and visualization to work with a high performing team of data analysts responsible for the insights that inform operational and strategic decision-making to drive our business forward
• This role will own or manage the end-to-end process to generate business insights and recommendations related to the Provider and Client Growth at SonderMind
• You will be responsible for advising on or owning the data structure, integrity and governance and you will drive insights internally for our teams
• Work flexibly across teams within the organization, owning (or driving recommendations on) data structure, integrity, accuracy and governance
• Provide analysis and insights for work streams related to client and provider growth to influence product decisions, support testing, and drive novel approaches to this vertical
• Collaborate well throughout the organization, including with product, engineering, and go to market leaders and communicate recommendations to leaders and project managers
• You will be joining a Data Analytics team that is driven, passionate, and collaborative
• Within one month, you have a clear understanding of the tech stack and the status quo reporting and data structure
• You have a clear understanding of the metrics that drive the business area you support and understand the key players and technologies that will be essential to your job
• Within two months you understand the drivers of your area of business and are taking lead in the insights and data that shape the product, including advising on data structure and governance
• You are also owning, with assistance, the reporting cycle for the client and provider Growth
• Within three months you are a trusted member of the business team and becoming the expert in your vertical
• You are proactively tracking pilots and tests and surfacing insights to improve the GTM approach and product
• You have developed and socialized the initial key metrics for your vertical and have a clear sense of what success looks like for the enterprise business unit