Creator/Influencer Community & Partnerships Manager, Connexity
ShopYourLikes
+ Equity
2-3 days a week in office
Performance marketing technology for retailers
Job no longer available
Performance marketing technology for retailers
201-500 employees
Job no longer available
+ Equity
2-3 days a week in office
201-500 employees
Company mission
To utlise its expertise in technology and data-driven performance marketing to help online retailers find new customers and grow sales.
Role
Who you are
- Experience: 3-4 years in social media, community management, or the affiliate space; ~2 years in influencer marketing or influencer community management; 2-4 years of account management experience in the creator/social space
- Proven Success: Demonstrated ability to meet and exceed growth, retention, and revenue goals
- Relationship Management: Experience managing and incentivizing a large number of influencers and creators
- Attention to Detail: Strong detail-oriented skills in content analysis and communication
- Passion for Creators and Influencers: An innate understanding of engagement and comment sentiment
- Collaboration Skills: Ability to effectively collaborate and connect with others
- Trend Awareness: A keen awareness of social media virality, pop-culture, and trends
- CRM Experience: Proficiency with HubSpot or other CRM tools
- Additional Skills: Experience with email marketing and Canva is a major plus
- Education: Bachelor’s degree required
What the job involves
- The Creator Community and Partnerships Manager is a pivotal role in the launch of the UK division of our exciting Creator Monetization Platform, ShopYourLikes
- As the first person on this new team, this role will manage a combination of creator: support/onboarding/education, account management and some new creator acquisition for the ShopYourLikes community.
- Success in this position is measured by creator customer experience, community engagement, retention rate, referrals, and new creator acquisition
- Brand and Community Management:
- Brand Presence: Build and manage SYL’s presence on public-facing social channels and private groups and forums
- Influencer and Creator Communication: Handle communication via live chat, email, social media, and Zoom calls
- Promotional Communications: Develop and distribute communications for retailer promotions to influencers, creators, and account managers
- Documentation: Create and maintain onboarding materials, training documents, FAQs, etc
- Community Advocacy: Understand and advocate for the needs of the SYL community
- Issue Management: Troubleshoot and resolve issues in a positive and timely manner
- Brand Ambassador: Uphold and promote SYL’s values of trust, honesty, and integrity
- Relationship and Account Management:
- Personalized Guidance: Understand each creator’s and influencer’s business goals and challenges to provide tailored support
- Proactive Engagement: Build strong relationships through consistent communication (email, text, DMs, etc.)
- Content & Data Analysis: Evaluate content, audience demographics, key retailers, performance patterns, and areas for improvement to develop growth strategies
- Retention Strategies: Implement initiatives to secure long-term content real estate
- Onboarding: Provide best-in-class onboarding and education for new accounts
- Campaign Management: Assign and manage influencers and creators for paid campaigns and report on their success
- Revenue Growth:
- Coaching Strategies: Deliver high-quality coaching to increase performance and drive revenue growth through content and retailer diversification and optimisations
- Performance Monitoring: Track traffic performance and collaborate with analysts, product, and community teams to optimize revenue goals
- Report Analysis: Analyze daily reports to prioritize growth opportunities with high-performing and re-engaged influencers and creators
- Financial Goals: Meet and exceed quarterly financial and north star metric goals
Salary benchmarks
Our take
Connexity is a marketing technology company that operates an online retail and e-commerce advertising network. Connexity, which was first founded as Shopzilla, offers online sellers and publishers a means of building revenue and finding new customers without having to sell data to big-name advertising and discovery brands, namely Google and Facebook.
Over the years, Connexity has accumulated a number of related businesses, including Become.com, Skimlinks and PriceGrabber. It covers various activities including affiliate links, influencer marketing, in-stream advertising, and shopping search ads. This has led to over 800 million shopping leads, and billions in sales for its customers (particularly impressive as the e-commerce world continues to struggle to keep online consumers' attention). Its customers include Walmart, Wayfair, Skechers, Macy’s, eBay and Otto.
In 2021, Connexity was bought by Taboola for $800M. The company plans to continue extending Connexity's adjacent technologies, allowing for more cross-selling and upselling opportunities. It is also focusing on developing tools that attract and convert ordinary site visitors into browsers and then into shoppers.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (1 round)
Aug 2012
$3m
EARLY VC
Total funding: $3m
Company benefits
- Preparing for the Future > A company match to enhance your savings for those golden years.
- Work/Life Time > Flexible Time Off and 10 paid holidays per year – Ask about Summer Fridays!
- Protect Your Family > Company paid Life Insurance, AD&D, and paid Disability Leaves.
- Health > Medical, Dental, Vision, Telehealth, Spending Accounts, Flu Shots, and more! (Transparency in Coverage)
- Employee Recognition Program > We recognize performance, innovation, and being a good “Xer”.
- DEI Council > Transforming our workplace into an inclusive environment.
- Learning & Development > If you like learning, we like training.
- Events > We celebrate…everything! Team building, parties, and charity events.
- Wellness > Join our team of Wellness Warriors!
Company HQ
Santa Monica, CA
Leadership
Bill Glass
(CEO)Studied Economics at UC San Diego, and received an MBA from the University of Pennsylvania. Was Executive Vice President of Flipside.
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