Client Analytics Manager, Mozilla
$93-149k
Salary dependent on location
Designs, builds, and distributes internet software
Open for applications
Designs, builds, and distributes internet software
1001+ employees
Open for applications
$93-149k
Salary dependent on location
1001+ employees
Company mission
To make sure that the internet remains accessible, open, and transparent to everyone.
Role
Who you are
- Bachelor’s degree in Business Administration, Marketing, with some exposure to or educational background in Data Science, Math, Statistics, or related field
- Proven experience in client-facing roles within digital advertising, analytics, or marketing technology sectors
- Strong analytical skills with proficiency in data analysis and interpretation
- Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders
- Project management experience with a demonstrated ability to manage multiple projects simultaneously
- Proficiency in analytics tools
- Familiarity with advertising platforms (e.g., Google Ads, Facebook Ads) and understanding of digital advertising ecosystem
What the job involves
- Mozilla/Anonym is a leading provider of private digital advertising solutions, specializing in providing private measurement, targeting, and optimization services to drive client success and ROI
- As a Client Analytics Manager at Mozilla/Anonym, you will be responsible for managing client relationships and engagements to deliver private advertising solutions
- You will collaborate closely with internal teams and clients to ensure alignment on project goals, data and delivery specifications, and delivery of services
- Conduct Kick-off Meetings: Initiate and lead kick-off meetings with clients and internal teams to establish project objectives, timelines, and deliverables. Coordinate and document Legal, Data Security, Measurement study and other workstreams. Ensure alignment on scope, expectations, and success metrics
- Develop Configuration Documents: Create detailed configuration documents outlining data integration requirements, data flows, and interim and final delivery dates. Assist with feasibility calculations (including power tests for lift studies). Align configurations with both publishers and advertisers to ensure seamless data flow and accurate reporting
- Data Integration Management: Oversee data integration processes by managing internal production documentation. Coordinate data integration meetings and address client inquiries regarding customization and scenario-specific requirements
- Regular Check-ins and Status Meetings: Maintain ongoing communication with clients through regular check-ins and status meetings. Proactively address client concerns, gather feedback, and ensure high levels of customer satisfaction
- Reporting and Delivery: Develop delivery reports, including in PPT, Excel, and Google Docs. Develop comprehensive reports highlighting key performance indicators (KPIs), optimizations, and strategic recommendations
- Product Management Collaboration: Collaborate with product management teams to provide client feedback and insights for continuous product improvement and development. Act as a bridge between client needs and product enhancements
- Client Relationship Management: Nurture strong, long-lasting relationships with clients, serving as their primary point of contact for analytics and project management-related inquiries. Advocate for client needs internally while balancing business objectives and technical feasibility
- Cross-functional Coordination: Work closely with cross-functional teams including sales, executive management, legal, marketing, and engineering and data science teams to ensure seamless execution of client analytics initiatives. Foster a collaborative environment that prioritizes client success and satisfaction
Our take
Mozilla creates and manages a range of free-to-use software products. Their most well-known product is Firefox, the fourth most popular internet browser in the world. Mozilla is a not-for-profit with a focus on promoting online privacy. The company has a published manifesto outlining its commitment to keeping a balance between commercial profit and public benefit.
The companies other products include Bugzilla, a bug management platform, and Pocket, an award-winning digital content filing service. In direct odds with Google, Mozilla has recently launched a new product Mozilla VPN. The VPN or virtual private network enables users to browse the internet without being tracked. Companies such as Google rely on tracking user behavior online to target them with advertising.
Mozilla was also instrumental in creating the programming language Rust, which is admired for its brevity. Rust uses roughly half the amount of code as C++ to produce the same results.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health, Dental, and Vision Insurance
- Life Insurance + Accidental Death & Dismemberment
- Short-Term Disability and Long-Term Disability Insurance
- Employee Assistance Program (EAP)
- Retirement Plan contributions
- 20 Paid Time Off days per year (prorated) + your birthday
- Company Holidays + Shutdown
- Wellness budget
- Reimbursement for professional development (up to $3,000/year)
- Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
- Flexible work environment (nearly half of Mozillians work remotely)
- A work setup including the latest hardware and software of your choice
Company values
- We welcome differences
- We are relationship-minded
- We practice responsible participation
- We have grit
Company HQ
Rincon Hill, San Francisco, CA
Articles
Leadership
Mitchell Baker
(CEO & Chairwoman)Mitchell worked as a lawyer and at Netscape Communications before co-founding Mozilla in 2003. They have served as Chairwoman of Mozilla Foundation since then, and CEO as of April 2020.
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