Executive Assistant, Thumbtack
$57.8-88k
Salary dependent on location
Local services marketplace app
Posted today
Local services marketplace app
1001+ employees
Posted today
$57.8-88k
Salary dependent on location
1001+ employees
Company mission
Thumbtack's mission is to help homeowners care for their homes, all the way from minor retouching to fundamental remodelling projects.
Role
Who you are
- 2+ years of administrative or related experience, supporting multiple senior leaders simultaneously
- Proven self-starter with a track record of independently driving complex projects to completion with minimal oversight
- Highly detail-oriented with the ability to think strategically and offer thoughtful recommendations
- Exceptional written and verbal communication skills
- Proficient in Google applications (Docs, Sheets, Calendar, etc.)
- Strong critical thinking and problem-solving abilities
- Adaptable and diplomatic, with the judgment to navigate varying leadership styles and dynamic situations
What the job involves
- The Administrative Team is crucial for business efficiency, providing timely support to leadership, acting as the main point of contact for internal and external partners, offering strategic advice, and consistently finding innovative ways to advance the organization through outstanding coordination and collaboration
- As an Executive Assistant to senior leaders, you’ll serve as a strategic partner on both company-wide and team-level initiatives
- In this highly visible role, you’ll work across the organization to help your leaders navigate complex priorities, optimize their time, and overcome organizational challenges
- Your proactive support will empower them to lead more effectively and focus on the highest-impact opportunities for their teams and the business
- Provide comprehensive support to senior leaders, including strategic calendar management in Google Calendar (60%), travel and accommodation bookings (10%), monthly expense reporting (10%), and support for offsite events, meetings preparation, and strategic projects (20%)
- Draft, route, and manage written and verbal communications with exceptional discretion and confidentiality across multiple platforms
- Coordinate with external parties and their executive staff on frequent/regular meetings
- Perform general administrative tasks such as taking detailed meeting notes and preparing relevant materials
- Partner with the Employee Experience (EX) Team to plan and execute team events
- Support budget tracking and reconciliation, including invoice management, expense submission/approvals, and resolution of AP/AR issues
Our take
ThumbTack is a local services marketplace app that pairs customers with skilled professionals. Instead of simply searching for a professional, users provide ThumbTack with details of the job they need completing and the professionals then pitch their services to the potential customer using credits. ThumbTack makes its money by charging the professional for these credits.
It positions itself as something a little different in a saturated local services space that is dominated by companies like Angie’s List, TaskRabbit, Yelp, eBay, and Amazon. It also focuses on a broad range of professionals, from traditional home services like electricians and painters to photographers, personal trainers, and birthday party magicians.
The COVID-19 pandemic saw a boost in business for ThumbTack as more people stayed at home and made changes to their properties, increasing the demand for home professionals. In fact, after 2019, the company doubled in value to $3.2 billion with its 2021 raise. Now its updated app has 30 new features, and the company is partnering with the likes of trade-powering platform and Unicorn ServiceTitan, indicating Thumbtack's sustained sway in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$275m
LATE VC
Jul 2019
$150m
SERIES F
Total funding: $699.4m
Company benefits
- Parental leave
- Health insurance
- Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
- Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
- Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
- A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
- Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
- Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
Company HQ
SoMa, San Francisco, CA
Leadership
Marco Zappacosta
(CEO)Having studied at Columbia University, Marco co-founded Thumbtack in August 2008. He has served as CEO since January 2009.
Jonathan Swanson
(Chairman)Jonathan started his career creating financial market reports for the White House before co-founding Thumbtack in 2008. Currently Founder at Powerset and Athena.
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