Senior Product Designer, Grailed
$120-150k
Community-driven fashion marketplace
Job no longer available
Community-driven fashion marketplace
201-500 employees
Job no longer available
$120-150k
201-500 employees
Company mission
To empower its global community to take control of fashion commerce.
Role
Who you are
- Have 5+ years of product design experience
- Have 3+ years of native app design experience (iOS + Android)
- Mastered communicating design decisions and processes openly, clearly, and confidently, regardless of the audience—engineers, PMs, executives, other designers, partners, etc
- Deeply understands native patterns and is excited to develop and expand our native patterns to ensure a cohesive and branded product experience
- Advocate for the importance of solving real customer problems, and has partnered with research teams—or better yet, led research—to validate and inform product thinking
- HCD (Human Centered Design) experience and uses qualitative research and quantitative analysis to inform design decisions and product strategies
- Delight in creating sketches, prototypes, research plans, and experiments to validate ideas and opinions
- Ability to make trade-offs between business objectives and design needs
- Can develop good decision frameworks on choosing between designs/ making choices/ trade-offs
- Experience with B2B or internal tools is a plus
What the job involves
- As a Senior Product Designer at Grailed, you will work as an embedded cross-functional partner within a product development squad, comprising one-third of the leadership “trio” for the squad
- You will co-lead the conception and execution of your team’s product roadmap and shape the experiences for our over one million weekly users, and counting
- You will work collaboratively and lead all conversations about user experience within your squad
- You’ll actively unpack user problems by leveraging your discovery toolkit to better understand them
- You'll take this understanding of user needs and balance it with our business objectives to rigorously explore a range of solutions, clearly communicating the trade-offs for the approaches being evaluated
- You'll listen empathetically to the inputs of your partners and stakeholders while channelling the voice of our users. You'll craft experiences worthy of our users’ high taste levels
- Cross-functional product development environments demand a strong design voice. Only you will have primary focus on channelling our users’ voices and visualizing solutions that are fueled by them. These should be your superpowers
- Despite frequent collaboration with your Engineering and Product counterparts, you’ll help to unify our Design team perspective through jamming, charrettes, and critiques
- Wield your power to visualize solutions to user problems in a way that ignites and inspires your XFN partners to take action by prioritizing and developing said solutions
- Help shape your team’s roadmap by understanding and advocating for the needs of our buyers and sellers
- Make people-centered design decisions informed by data and user research
- Validate and test hypotheses by continuously conducting lightweight research directly with buyers and sellers
- Create comprehensive mobile solutions to customer problems that deliver meaningful value to our customers and material impact for the business
- Collaborate with a range of roles: Product, Engineering, Research, Customer Support, Brand Design and Marketing, Analytics
- Work with other designers across Grailed to seek and provide honest, thoughtful feedback, and mentor other designers
- Elevate Product Design across our company through communication, facilitative collaboration and demonstration of design rigor
Our take
With the secondhand fashion market booming, Grailed is one of a growing number of community-driven online marketplaces that’s come to the fore. As the majority of breakout secondhand eCommerce platforms target womens’ wear, Grailed initially focussed on high-end men’s streetwear - delivering services for this underserved side of fashion enthusiasts before expanding to cover anyone's personal style.
Resale platforms like Grailed, alongside competitors Depop and Rent the Runway, are proving particularly popular with Gen Z. It’s easy to see why, with users able to save money on purchases, make their own money on sales, and find one of a kind products, while creating a more circular fashion economy. Though Grailed’s growth hasn’t been quite as rapid as some of its contemporaries, it is well-funded and popular, suggesting it has a promising future ahead.
In 2023, Grailed was acquired by eCommerce fashion platform GOAT Group, consolidating the operations of both companies in the face of the continuing second-hand luxury boom. Interestingly, their future competitors may come in the form of luxury brands themselves, with many entering the resale space in a bid to keep this lucrative arm of business in-house - though it remains to be seen whether consumers will favour this over existing second hand platforms like Grailed.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-15% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2021
$60m
SERIES B
Jun 2018
$15m
SERIES A
Total funding: $80.6m
Company benefits
- Fully-distributed team (USA) with headquarters in NYC
- Stock options
- Health insurance with 100% premium covered
- 401(k) plan
- Great vacation
- Commuter benefits
- Healthy work-life balance and a fantastic working environment
- Each Grailed team member is given the freedom and tools to do their best work from wherever they choose
Company HQ
SoHo, New York, NY
Leadership
Arun Gupta
(CEO)Before co-founding Grailed in 2013, was CEO of Y Combinator 2009 startup Perfect Third, that created a Bluetooth sensor that can communicate with mobile phones.
Julian Connor
(CTO)Prior to Grailed, was a Software Engineer at mobile payment service Venmo (Acquired by PayPal). As Venmo's fourth hire, they contributed greatly to early stage technical operation.
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