Global Head of Media & Omni, Fresha

Salary not provided
Expert level
London

4+ days a week in office (York Rd, London )

Fresha

Booking software for beauty & wellness brands

Job no longer available

Fresha

Booking software for beauty & wellness brands

201-500 employees

B2BMarketplaceInternal toolsProductivitySaaSBeautyWellbeing

Job no longer available

Salary not provided
Expert level
London

4+ days a week in office (York Rd, London )

201-500 employees

B2BMarketplaceInternal toolsProductivitySaaSBeautyWellbeing

Company mission

To empower beauty and wellness businesses and help millions look and feel their best.

Role

Who you are

  • This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact
  • Experience - Minimum 10 years of experience in media planning, buying, and strategy, with at least 5 years in a leadership role
  • Econometrics Planning & Media Mix Modeling - Proven experience in applying econometrics and media mix modeling to optimize media spend
  • Omni-Channel Integration - Strong background in developing and executing omni-channel media strategies
  • Connection Planning & Media Planning - Expertise in connection and media planning, with a track record of successful campaigns
  • Media Productivity & Negotiation - Demonstrated ability to drive media productivity and achieve cost efficiencies, extensive experience in negotiating with media vendors and securing favorable terms
  • Analytics & Trends - Proficient in leveraging media analytics and staying updated with industry trends
  • Segmentation Strategy & Agency Management - Skilled in developing and executing segmentation strategies, proven ability to manage and collaborate with external media agencies
  • Programmatic Media - Strong understanding and experience in programmatic media buying and optimization
  • Leadership & Collaboration - Strong leadership and team management skills, excellent collaboration skills to work effectively with cross-functional teams
  • Bi-lingual - Fluency in English and another language

Desirable

  • Analytical Skills - Strong analytical and problem-solving abilities
  • Communication Skills - Excellent communication and presentation skills
  • Tool Proficiency - Proficiency in media planning and analytics tools
  • Adaptability - Ability to thrive in a fast-paced, dynamic environment

What the job involves

  • Fresha is seeking a dynamic and experienced Head of Media & Omni to lead our media strategy, Planning, and execution
  • This role requires a visionary leader with a robust background in econometrics planning, media mix modeling, and omni-channel integration
  • The Head of Media will be instrumental in driving media productivity, connection planning, and media negotiations to optimise our media investments and enhance our market presence
  • Given our exciting and progressive growth plans, we are looking for an exceptional Global Head of Media & Omni to come and join our global business
  • Reporting directly into the Global VP of Brand & Marketing, and working collaboratively with
  • Performance Marketing: Collaborate closely to align media strategies with performance marketing objectives
  • Brand Marketing: Ensure media efforts support brand initiatives and campaigns
  • Product Team: Coordinate with the product team to align media strategies with product launches and updates
  • Data Analytics: Work with data analysts to derive actionable insights from media performance data
  • Creative Team: Partner with the creative team to develop compelling and effective media content, you will be accountable for The core objective of the Head of Media is to develop and execute a comprehensive media strategy that maximises ROI, drives customer engagement, and supports Fresha's growth objectives
  • This includes leveraging data-driven insights to optimize media spend, ensuring effective cross-channel integration, and maintaining a competitive edge in the media landscape
  • Collaboration - Work closely with Performance Marketing, Brand Marketing, Product, Data Analytics, and Creative teams to ensure a cohesive media strategy and seamless partner experience
  • Media Strategy Development - Craft and implement a holistic media strategy that aligns with Fresha’s business goals and marketing objectives
  • Econometrics Planning & Media Mix Modeling - Utilise econometrics and media mix modeling to forecast and evaluate the impact of media investments across various channels
  • Omni-Channel Integration - Ensure seamless integration of media efforts across all channels, enhancing the overall customer journey
  • Connection Planning - Develop and execute connection plans that effectively reach and engage target audiences
  • Media Planning & Productivity - Oversee the development of detailed media plans, manage copy rotation, drive media productivity through rigorous analysis and optimisation, and manage relationships with external media agencies
  • Media Negotiation - Lead negotiations with media vendors to secure the best rates and value for Fresha
  • Programmatic Media - Oversee and optimise programmatic media buying to maximise efficiency and effectiveness
  • Analytics & Trends - Stay abreast of media trends and leverage analytics to inform strategic decisions
  • Segmentation Strategy - Develop and implement effective segmentation strategies to target and engage diverse customer segments
  • This list is not exhaustive and there may be other activities you are required to deliver

Application process

  • Screen Call - Video call with Talent Team (30 minutes)
  • 1st Stage - In person with VP of Marketing and Chief People Officer (60-90 minutes)
  • Final Stage - In person presentation with Leadership Team (90 minutes)
  • Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

Salary benchmarks

Our take

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its centralised marketplace, while beauty and wellness businesses and professionals use its all-in-one platform to manage their entire operations.

The company has taken a different approach compared to rivals in the salon management space. Rather than charging monthly, its software is free to use, and charges when a booking is made through the system. Fresha's platform also offers a range of financial products, making it an appealing option for salon operators. This has allowed the company to swiftly build a network of merchants for its marketplace, and it has over 80,000 partner businesses processing over 30 million appointments a month.

Now that Fresha has solved the chicken-and-egg problem of starting a marketplace, it is using its market position to scale quickly. It now has 100,000 partner venues and is working within 120 countries. Between 2021 and 2023, it enjoyed 190% growth in its global bookings.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

28% female employees

4% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Dec 2021

$52.5m

SERIES C

Jun 2021

$100m

SERIES C

Total funding: $195m

Company benefits

  • Work from home opportunities
  • Fast track career progression
  • Yoga and Pilates through WeWork membership
  • Travel coverage when visiting teammates - through workshops and social events
  • A vibrant and collaborative company culture
  • Company social events

Company values

  • Empathy
  • Imagination
  • Creativity
  • Commitment

Company HQ

London, UK

Leadership

Previously VP of Technology at Dubai Holding (investment management). Digital Services Manager for New Zealand Human Rights Convention

Nick Miller

(Product Chief)

Previously a Programme Manager for New Zealand Trade and Enterprise. Founded a business with William in 2005 (a strong signal of their partnership)


People progressing

Joined as a Junior Developer. Promoted to Front End Developer after 10 months.

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