Strategic Account Manager for EMEA and APAC, LiveEO
German Speaking
+ Potential to participate in the employee stock option program
Office located in Kreuzberg, Berlin
Business-ready risk intelligence from space
Job no longer available
Business-ready risk intelligence from space
101-200 employees
Job no longer available
+ Potential to participate in the employee stock option program
Office located in Kreuzberg, Berlin
101-200 employees
Company mission
To unlock the full potential of Earth Observation data for the benefit of all mankind and to protect life on Earth.
Role
Who you are
- Project Management Skills: Competency in managing projects, coordinating with different teams, and ensuring delivery against the deadline. Projects are broad in scope and could include proposals, events and change management initiatives
- Organizational Skills: Being highly organized with the ability to manage multiple accounts and priorities efficiently without compromising quality
- Communication Skills: Excellent verbal and written communication skills (German and English) are crucial for presenting ideas, negotiating contracts, and addressing client concerns effectively
- Interpersonal Skills: The ability to build and maintain strong relationships with clients and colleagues, demonstrating empathy, understanding, and trustworthiness
- Sales and Negotiation Skills: Skills in identifying sales opportunities, negotiating contracts, and closing deals are essential for driving revenue growth
- Problem-Solving Skills: The ability to analyze problems, think critically, and come up with creative solutions to address client issues and challenges
- Strategic Thinking: The ability to develop and implement strategic account plans that align with both the client’s and the company’s goals
- Technical Proficiency: The ability to understand and communicate technical concepts and products
- Teamwork and Collaboration: Ability to work well within a team, collaborating with other departments to meet and exceed client expectations
What the job involves
- Strategic Account Planning: Developing and implementing strategic account plans that align with the company's goals, including identifying opportunities for growth within existing accounts and strategies to improve client satisfaction and retention
- Client Relationship Management: Building and maintaining strong, long-lasting customer relationships, understanding client needs, and ensuring the delivery of high-quality services that meet or exceed client expectations
- Collaboration with Other Departments: Working closely with other departments such as marketing and product development to ensure a cohesive approach to account management and to leverage opportunities for client account expansion
- Reporting and Analytics: Overseeing the preparation of reports and analytics on account status, growth opportunities, and challenges to inform management decisions and strategy adjustments
- Contract and Negotiation: Leading contract negotiations and ensuring compliance with contract terms and conditions, as well as resolving any issues that arise during the client relationship lifecycle
- Customer Feedback and Improvement: Implementing systems to gather customer feedback, analyzing feedback for insights, and making necessary adjustments to improve service delivery and customer satisfaction
- Crisis Management: Addressing and resolving any issues or crises that arise with accounts swiftly and effectively to maintain client trust and satisfaction
Our take
LiveEO’s Earth Observation platform uses satellite data, data analysis software, and AI to help infrastructure companies monitor and assess risks. Backed by the European Space Agency, LiveEO, founded in 2017, has major European clients like Deutsche Bahn, E.ON subsidiaries, and Gascade. And a partnership with Planet enables global scaling of its monitoring operations.
Since 2021, LiveEO has tripled its revenues and doubled its workforce, showcasing its successful integration of space tech and enterprise data. Recently, it also secured $10M from Greencode Ventures, allowing entry into the market for compliance with the European Union Deforestation Regulation (EUDR). This regulation mandates companies verify their imported commodities do not contribute to deforestation.
LiveEO’s AI models are enhancing climate resilience for global infrastructure networks, including collaborations in the USA, Australia, and Japan. The company's new deforestation monitoring solution positions LiveEO as a leader in this emerging market too. With a robust AI and deep tech stack, LiveEO is setting a new industry standard, unlocking the full potential of earth observation for humanity and life on Earth.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2024
$28.9m
SERIES B
Nov 2023
$10.6m
EARLY VC
Total funding: $72.3m
Company HQ
Wrangelkiez, Berlin, Germany
Leadership
Sven Przywarra
(Co-Founder & Co-CEO)Previously worked in science-focused startup, Part-Time Scientists in the business development and PR teams. Studied Industrial Engineering and Management at Technische Universität Berlin.
Daniel Seidel
(Co-Founder & Co-CEO)Has a Masters from ASTROFEIN where they studied low earth orbit satellites. Also founded and organises NewSpaceVision - a platform to learn and exchange about the developments in the NewSpace Economy.
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