Onboarding Project Manager, Coralogix
Data observability platform
Job no longer available
Data observability platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To obliterate slow, costly, and outdated observability.
Role
Who you are
- Proven experience in managing SaaS onboarding and operational processes within Customer Success
- Strong ability to lead teams, meet deadlines, and handle competing priorities in a fast-paced environment
- Proficiency with Customer Success tools (Salesforce, Jira, Intercom, etc.) to improve operational performance and ensure data accuracy
- Expertise in analyzing customer data and operational metrics to drive process improvements
- Exceptional organizational, project management, and problem-solving skills
- Strong analytical skills to interpret customer data and drive improvements in both onboarding and ongoing operations
- Excellent communication and presentation skills to engage with both technical and non-technical stakeholders
- We’re seeking candidates who are hungry, humble, and smart
- If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you
What the job involves
- Coralogix is looking for an Onboarding Project Manager to join its growing Customer Success team
- As the Onboarding Project Manager, you will lead the onboarding process and optimize operation initiatives within Customer Success.
- You will oversee the onboarding journey from sale handover to production, while also driving process improvements, tool management, and internal/external enablement to support customer success
- Working closely with Account Management, Technical Account Management, R&D, and Sales, you’ll ensure smooth transitions and efficient workflows for both onboarding and ongoing customer operations
- Oversee and manage the entire onboarding process for US customers, ensuring timely and high-quality delivery
- Coordinate activities across teams, tracking progress, identifying bottlenecks, and adjusting processes for efficiency
- Continuously improve the onboarding process to ensure scalability and customer satisfaction
- Optimize Customer Success tools (Salesforce, Jira, Intercom) to ensure accurate data flow and actionable insights
- Lead operation processes such as customer health monitoring, escalations, and handoffs from onboarding to ongoing support
- Standardize and document workflows to create efficiencies and ensure consistency across Customer Success activities
- Integrate internal enablement by providing teams with the knowledge, resources, and training needed to deliver exceptional customer service
- Drive external enablement by creating customer-facing resources that empower them to maximize the value of Coralogix services
Our take
The drive towards data-driven business decision making, coupled with the rising complexity of data infrastructure has led to huge amounts of capital investment into Data Observability companies.
Coralogix is one such company – along with the likes of Crible and Monte-Carlo – to have secured hundreds of millions in funding as they look to get ahead of the competition. Each offers solutions that ensure the integrity and quality of data, but Coralogix sets itself apart by not requiring manual indexing from engineers.
The knock on effect of this model is that engineers can make faster queries, while large-scale data systems are able to grow without burdening engineers with manual tasks.
Though founded in Israel in 2014, Coralogix has been scaling aggressively since 2019, opening a second HQ in California and offices in India and the UK. Considering the health of the Data Observability market as well as its heavy funding, Coralogix looks well positioned for further growth, especially off the back of 2025 funding.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2025
$115m
SERIES E
Jun 2022
$142m
SERIES D
Total funding: $353.2m
Company benefits
- Grow with us: Over 50% of our leadership roles are filled through internal promotions. We believe in growing our people as we grow the company.
- Global opportunities: With team members in 28 countries, Coralogix offers a truly global work experience and diverse career paths across functions and geographies.
- Top talent, real impact: Join some of the best minds in observability. Our teams are passionate, expert, and deeply connected to the business impact of their work.
- Autonomy and ownership: We empower our people to make decisions, take initiative, and shape how things get done. We’re here for our employees, every step of the way.
- Kid-friendly & pet-friendly: We’re a company where parents, dog lovers (and yes, both!) can thrive. Our flexible, hybrid model and inclusive culture help people bring their whole selves to work.
- Diversity & belonging: A truly international workplace with a culture that celebrates differences and creates a strong sense of belonging for everyone.
- Business-driven impact: Every role at Coralogix is connected to our core business goals. No matter your position, you’ll see how your work directly contributes to the company’s success.
- Proven growth, unicorn status: Be part of a fast-growing company that has scaled year over year for the past 5 years & is proudly recognized as a unicorn in the tech industry
Company HQ
South Boston Waterfront, Boston, MA
Leadership
Ariel Assaraf
(Co-Founder & CEO)After co-founding Coralogix in 2014, Ariel originally served as the CPO until 2019, when he moved into the role of CEO. Prior to Coralogix, he was a Quality Architect and Team Leader at Verint-Systems.
Lior Redlus
(Co-Founder & Chief Data Science Officer)Before co-founding Coralogix, Lior spent 7 years as SEO and Internet Marketing Manager at Redco Equipment & Industry Ltd.
Yoni Farin
(Co-Founder, CTO & CPO)Previously an R&D Group Leader at Verint Video Solutions, where he spent just under 5 years. Prior to this he worked in R&D for Motorola Solutions.
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