Senior Sales Operations Analyst, Glean
$80-110k
3 days a week in office (Palo Alto, CA)
Enterprise search and knowledge management
Open for applications
Enterprise search and knowledge management
201-500 employees
Open for applications
$80-110k
3 days a week in office (Palo Alto, CA)
201-500 employees
Company mission
To bring people the knowledge they need to make a difference in the world.
Role
Who you are
- 3+ years of work experience, preferably in a relevant role, such as Sales Operations, Customer Success Operations, and/or Business Operations
- Experience building relationships and working with sales management and executives
- Significant/advanced experience with a CRM tool, specifically Salesforce
- Advanced analysis skills: expertise working with large and unstructured data sets and building complex models. Deep understanding of Excel or equivalent analytical tools is a requirement
- Ability to navigate through and communicate complex ideas effectively - verbally, in writing, and presentations
- Ability to thrive in an action-oriented, fast-paced, cross-regional, diverse, and dynamic work environment
What the job involves
- This role will report directly to the Head of Sales Operations
- Support sales teams with day-to-day deal desk processes and operational requests
- Engage with systems and other cross-functional teams to prioritize business requirements, oversee timelines, test and rollout major business impacting updates
- Drive continuous process improvements and automations that can bring scale to how we operate
- Report and analyze key business performance metrics, to be utilized for ad-hoc requests, quarterly business reviews
- Manage territories / books of business, quota setting process, quarterly revenue forecasting to support headcount growth and strategic planning
- Drive cross-functional partnerships to solve business challenges and address key growth opportunities
- Be a thought partner to the Sales & Success team and be a subject matter expert within the Sales Operations team
Our take
Glean is an intuitive digital assistant which allows employees to search across all their apps and find the information and tools that they need more quickly.
With so many SaaS apps being used by modern day companies, overwhelm and inefficiency inevitably enter the equation. Glean’s search engine is proving popular for how it unifies and centralizes all these distributed tools and data.
It’s been quite a start to life at Glean, having only emerged from stealth in 2021, it received a $1 Billion valuation in early 2022, thus achieving unicorn status, and has received nearly $400 million in funding so far. The SaaS platform is already used by some major companies including Grammarly, databricks, and Rubrik.
That Glean was co-founded by a quartet with senior experience at Google, Microsoft, Uber, and Facebook stands the company in good stead. However, it’s the fact that its search engine is solving a new, but very real problem in the workplace that’s seen its popularity surge so quickly, which it’s likely to continue to do in the future. Its adaptability to include new AI capabilities to its platform, such as generative AI, has Glean well set to see further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2024
$260m
SERIES E
Feb 2024
$200m
SERIES D
Total funding: $655m
Company benefits
- Medical, dental, and vision for you and yours
- Competitive compensation and stock options
- 401k contribution
- Flexible work (3 days a week in the office), though we believe in folks working where they can be most effective
- Company events, from weekly happy hours to our annual company retreat
- Flexible hours, unlimited PTO, and company-wide winter break shutdown
- Transparent culture
- Learning and development stipend
- Free meals with lunch and dinner options every day
Company values
- One together – We leave our egos behind to forge a trusting, inclusive, and transparent environment
- Customer obsessed – We relentlessly work to solve customer problems and focus on product quality and excellence
- Owners – We take responsibility for our company, product, and culture, leaving things in a better state
- Think big, start small – We dream big and solve hard problems through continuous learning and rapid iteration
- Beyond boundaries – We are eager to learn and grow. We help each other thrive and aren’t afraid to try new things
Company HQ
Evergreen Park, Palo Alto, CA
Articles
Leadership
Arvind Jain
(CEO)Former Engineer at Google and Microsoft. Is the co-founder of high growth startup Rubrik, which delivers data security and operational resilience for enterprises.
Piyush Prahladka
(Software Engineer)Prior to joining the co-founding team at Glean, they worked as a Senior Staff Software Engineer at Google, then as an Engineering Lead at Uber.
Tony Gentilcore
(Product Engineering Lead)Former Developer at At&T and TJC Labs. For ten years, served as a Senior Staff Software Engineer at Google, including a spell as Founder and Tech Lead / Manager of the Chrome Speed Team.
TR Vishwanath
(Engineering Lead)Before co-founding Glean, was a Principal Software Engineer at Facebook after spending eight years at Microsoft as a Software Design Engineer, then Principal Development Lead.
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