Solutions Engineer, Neo4j
Pre-Sales & Post-Sales, West Coast
$160-230k
OTE
+ Stock option grant
More information about location
Graph intelligence platform
Be an early applicant
Graph intelligence platform
501-1000 employees
Be an early applicant
$160-230k
OTE
+ Stock option grant
More information about location
501-1000 employees
Company mission
To help the world make sense of data.
Role
Who you are
- 5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-grow th, scaling environment
- Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture
- Familiarity with graph data technology is essential. Working knowledge of Neo4j is a strong plus!
- Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#
- Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise
- Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations
- Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes
- Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management
- An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve
What the job involves
- At Neo4j, our Solution Engineers are pivotal to our company’s success
- As a member of our regional go-to-market team, you will partner with our sales executives, working closely with clients to showcase how the Neo4j Graph Intelligence Platform addresses their critical business needs
- Neo4j Solution Engineers play a central, hands-on role as clients consider and evaluate Neo4j technology, and support customers in an advisory capacity throughout their journey to value realization
- SE’s work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology
- You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions
- Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences
- Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle, adoption, renewal and expansion of Neo4j
- Collaborating effectively with Sales, Professional Services, Partners, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience through their entire graph journey
- Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services
- Actively drive and run the technology evaluation stage of the sales cycles
- Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria
- Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j
- Establish, support and maintain positive, trusted relationships at all decision levels within assigned accounts. Support cadence touchpoints with clients as well as communications surrounding key project milestones, providing technical guidance based on the audience expectations (e.g. Advisory Sessions, QBR, Executive Briefing, or Escalation Management)
- Serve as a solution advisor and champion for clients using Neo4j, from project onboarding, through production go-live, value realization and potentially expansion
- Track project status, metrics and progress toward key milestones, supporting proactive advisory and consultation to customers, as well as status reporting internal stakeholders
- Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment
- Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales
- Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows
- Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement
- Travel as needed to assist in deal creation and closure, and provide support to your team as required
Our take
Innovation in database models has developed gradually over the past decade, from scale-out SQL, to key-value stores. Every now and again, something comes along to change the game, and such is the case with Neo4j.
Offered as either a self-hosted database or cloud service, Neo4j is a graph database development platform that focuses on the connections between individual data entities. This offers insights into how systems, people, locations, and seemingly unrelated data points are related so that users can address complex data questions, such as business recommendations, AI, fraud detection, and more. The company is seen as a leader in graph technology with unlimited scaling, which was demonstrated when, in 2021, it produced a record-breaking graph database with over a trillion relationships.
Graph-based data models are now crucial components for AI and machine learning applications, and Neo4j has achieved an impressive number of funding rounds and amassed hundreds of enterprise customers using its product. These include Airbnb, eBay, Lyft, and NASA, the latter of which used graph database technology from Neo4j during the development of the Orion spacecraft.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Nov 2024
$50m
LATE VC
Nov 2021
$66m
SERIES F
Total funding: $633m
Company benefits
- Competitive health and financial programs tailored to each region
- Work-life balance initiatives
- Cross-functional collaboration opportunities
- Employee Resource Groups (ERGs)
- Mentorship programs
Company HQ
Hayward Park, San Mateo, CA
Leadership
Emil Eifrem
(Co-Founder & CEO)Having studied at Linköping University, they spent over 3 years as Chief Architect at Windh AB, before working as CTO for almost 5 years. They left this position in January 2007 to found Neo4j, where have worked since as CEO.
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