Director of IT Operations, WEKA

• The ideal candidate brings a strong bias toward automation, thrives in high-velocity environments, and is equally comfortable racking a server and presenting to the CFO
• Leadership & Business Operations: 10+ years in IT with at least 4 years in a senior leadership role scaling IT operations and managing distributed, cross-timezone teams
• Proven ownership of IT operations budgets, vendor relationships, and procurement contracts (SaaS renewals, device fleet, network contracts)
• Physical Lab Infrastructure: Direct experience with physical lab/co-location logistics, including hardware installation, component swaps (drives, NICs, GPUs, cables), server provisioning/reimaging (Linux and custom OS images), out-of-band management (IPMI/BMC/Redfish), and rapid resolution of lab outages
• Enterprise Platform & IAM Administration: Expert-level administration of Google Workspace (Vault, Gmail routing, Groups), GCP (IAM, service accounts), and Identity & Access Management operations (SSO, SAML, OIDC, SCIM provisioning, and MFA policies)
• SaaS Stack Management: Advanced administration of Slack Enterprise Grid (multi-workspace governance, external channels), Zoom (Zoom Rooms A/V setup, AI Companion governance), and Atlassian Jira (Jira Service Management queues, SLAs, and automation rules), alongside maintaining Notion as an IT knowledge layer
• Mac-First Endpoint Management (MDM): Deep background in MDM architecture, zero-touch enrollment (ABM/ASM integration), configuration profiles (security baselines, full-disk encryption), compliance signaling for conditional access, and automated OS patch pipelines across Mac, Windows, and Linux fleets
• Core Networking & Security: Solid understanding of LAN/WAN/Wi-Fi fundamentals, VLAN segmentation, 802.1X certificate-based wireless, SASE/FWaaS VPN routing, and ISP circuit management
• Automation & Scripting: Strong scripting proficiency (Python, Bash, and/or Node.js) with a proven portfolio of replacing manual IT processes with automated pipelines
• Security & Compliance Enforcer: Experience implementing operational security standards (least-privilege access, data handoff logs) and collecting audit evidence for compliance programs like ISO 27001 and GDPR
• Education: Bachelor’s degree in Computer Science, Information Systems, or a related technical field
• If you are excited about this position but are concerned your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA

Desirable

• WEKA is seeking a Director of IT Operations to own the global systems and infrastructure that keep WEKA running — end-user platforms, endpoint fleet, lab infrastructure, and network connectivity
• This is a hands-on leadership role: you will manage a distributed team of 6 spanning Campbell, Israel, Bangalore, and Argentina, and personally operate the stack
• You will work in close partnership with dedicated Enterprise Applications, GenAI, and Security teams, serving as the operational IT layer that integrates, supports, and executes across all functions