B2B Customer Support, Naboo
French & English Speaker
€29-40k
Offsite corporate booking platform
Be an early applicant
Offsite corporate booking platform
101-200 employees
Be an early applicant
€29-40k
101-200 employees
Company mission
To make it radically simple and quick to organize trips and seminars, whatever the destination, budget and objectives of each team
Role
Who you are
- You have 1 to 3 years of experience in a Customer Support role at a tech scale-up
- You are fluent in English and in French
- You enjoy client interaction and working as part of a team
- You are very well organized and you pay attention to detail
- You are AI-obsessed and you can demonstrate how you've used AI or automation to improve operations
- You are looking for serious challenges and responsibilities from day one
- You want to thrive in a high growth environment
- Are excited about shaping a function (almost!) from scratch
- You are not scared to build the plane while flying it
What the job involves
- You will be part of our newly formed Customer Support team in Barcelona
- On a day to day basis you will:
- Ensure high Customer Support, being reactive to customer support requests and providing clair and concise answers within set SLA deadlines
- Ensure past events have the correct final amounts from each supplier with a correct final invoice sent to the client
- Follow-up on outstanding items and manage potential disputes, escalate issues when relevant, based on our escalation framework
- Own the end-to-end Customer Support process and execution, monitor KPIs and SLAs and report on performance
- Participate in the improvement of internal processes, tools and product features
- Recruit, onboard, and train junior team members
Application process
- Step 1: Discovery video call with the Head of Operations (20 min)
- Step 2: Interview with the COO (20 min)
- Step 3: Speed dating at the office with 4-5 team members (90 min)
- Start Date: 01 June 2026
Our take
Company offsites can vary drastically in size, which is why they take so much effort and manpower to organise. Among the various companies within the corporate event planning space, Naboo stands out due to its pledge to let the customers be in charge of deciding where they want to go.
Described as the “Airbnb for company events”, users of the platform can build their company offsites the way they want, rather than taking mood boards and ideas to a company that plans it for you. Alongside its simple-to-use rental platform, Naboo also has its own transportation, catering, and activity contacts, all of which are suited to the large groups offsites often facilitate.
Whilst the sector is crowded, it’s the Parisian company’s flexibility and variety that helps it stand out, helping build events at a team level rather than a company level. The boutique nature and ergonomics of its platform are USPs too. The company has enjoyed $29 million in funding so far and is expanding into the UK market, with plans to grow its presence across Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Feb 2026
$69.1m
SERIES B
Jan 2025
$23.5m
SERIES A
Total funding: $103.7m
Company HQ
Faubourg-Montmartre, Paris, France
Leadership
Maxime Eduardo
(CEO)Currently Member of CroissancePlus, Co-Founder and CEO of A-Partners. Previously CEO of LABATUT Group.
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