Senior Manager of Key Accounts, ezCater
$260k
OTE
$156k
BASE
+ Stock options
More information about location
Online marketplace for business catering
Open for applications
Online marketplace for business catering
501-1000 employees
Open for applications
$260k
OTE
$156k
BASE
+ Stock options
More information about location
501-1000 employees
Company mission
To provide businesses with access to high-quality and fast corporate catering, 24/7.
Role
Who you are
- 7+ years of B2B and/or Enterprise Sales Management experience, leading teams who sell into complex/networked organizations, especially the Fortune 250
- 8+ years of business facing sales or negotiation experience working with and influencing large businesses
- Experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and G-Suite
- Experience delivering cross-functional projects that innovate on behalf of the customer
- Experience leading a team of 5-8 to achieve multi-year growth targets and goals
- Experience defining program requirements and using data and metrics/KPIs to determine improvements and identify opportunities
- Experience selling to procurement and/or supply chain roles
- Proven success driving results through account development from prospecting, to scaling, to multi-year account growth
- Comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously
- High threshold for working in an ambiguous, fast paced start-up like environment – figuring it out and adapting as you go
- Proven ability to manage multiple, competition priorities simultaneously without sacrificing the ability to dive deep
- Analytical abilities and quantitative skills. Comfortable with complex data
What the job involves
- As the Senior Manager of Key Accounts at ezCater, you will be crucial in leading and developing a high-performing team of Key Account Executives
- Your leadership will be central to fostering their skills, refining processes, and utilizing tools to effectively present, close, and earn the trust of our largest Corporate Customers, thereby growing the adoption of ezCater features
- You will drive team performance by developing and managing account growth plans with Corporate Customers, working closely with internal teams to enhance business input metrics such as new user addition, strategic meetings with key decision-makers, and maintaining pipeline management to ultimately drive total account GMV
- Your role will involve successfully acquiring Key Corporate Accounts and driving incremental growth within existing accounts
- Hire & Develop Key Account Executives as they improve their skills, processes, and tools to effectively present, close, and ultimately earn the trust of our Corporate Customers to grow adoption of ezCater features
- Lead your team to drive performance through developing and managing account growth plans with ezCater’s largest Corporate Customers in tandem with internal teams to improve business input metrics across new users added, targeting and meeting with key Decision Makers and Influencers, as well as key pipeline management and hygiene to ultimately drive total account GMV
- Drive the successful acquisition of a target set of Key Corporate Accounts, as well as drive incremental expansion in existing Key Corporate Accounts
- Demonstrate excellent time-management skills and the ability to work independently while using centralized resources, policies and procedures
- Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction
- Representing ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
- Other duties and responsibilities as assigned
Application process
- Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
Our take
ezCater is an online marketplace app that provides catering options for businesses, working with food providers who enter their menus onto the app for customers to browse. ezCater sends each store its orders and handles customer service whilst the food providers fulfill the orders.
ezCater profits by charging a small commission on all orders that restaurants fulfill. The company counts JLL, RingCentral and the San Francisco 49ers among its customers. It previously fuelled expansion through acquisitions such as online catering platform GoCater in 2018 and MonkeySoft Solutions in 2019.
ezCater has enjoyed strong growth so far, in part by focusing on meal deliveries to a growing hybrid workforce as an employee benefit. It has been eyeing an IPO for some time, though these plans are yet to come to fruition. In the meantime, it has continued to develop its technology and unveiled a new supplier diversity program to uplift small businesses owned by underrepresented groups.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Dec 2021
$100m
SERIES D
Apr 2019
$150m
SERIES D
Total funding: $433.9m
Company benefits
- Unlimited Vacation
- Stock Options
- Medical & Dental Insurance
- Subsidized MBTA Passes
- 401k Match
- Stocked Kitchen
- Company Outings
- Parental Leave
- Cupcakes
Company HQ
Financial District, Boston, MA
Leadership
Stefania Mallett
(Director)Former CEO of the company. Studied at MIT before spending 20 years in leadership positions at firms including IntraNet, Taskmail, More than Words, and InSite Marketing Technology.
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