Senior Product Designer, Caraway

• Caraway is looking for a Senior Product Designer to help us create an exceptional and delightful experience for our members, clients, and clinicians. As Caraway’s first in-house designer, you’ll have a unique opportunity to establish our UX styles, systems, and processes and partner to update Caraway’s visual brand identity. Reporting to the Head of Product, this role will also work closely with product, engineering, and brand and marketing teams. The ideal candidate is able to provide specifications and support to empower an engineering team to ship great designs, has experience designing for mobile apps and consumer-facing businesses, and is comfortable articulating and advocating for design decisions across a spectrum of stakeholders.

Desirable

• Caraway is an NYC-based digital healthcare company working to meet the pressing needs of Gen Z and help them take control of their own health and well-being. Our app provides 24/7 access to mental, physical, and reproductive health services all in one place. Caraway specializes in the health of women and people assigned female at birth, and provides personalized care for all. Our services are instantly accessible, always available, comprehensive, and equitable. If you want to be part of a mission-driven, motivated, collaborative team working to change healthcare for a generation, come join us!
• Caraway is looking for a Senior Product Designer to help us create an exceptional and delightful experience for our members, clients, and clinicians. As Caraway’s first in-house designer, you’ll have a unique opportunity to establish our UX styles, systems, and processes and partner to update Caraway’s visual brand identity. Reporting to the Head of Product, this role will also work closely with product, engineering, and brand and marketing teams. The ideal candidate is able to provide specifications and support to empower an engineering team to ship great designs, has experience designing for mobile apps and consumer-facing businesses, and is comfortable articulating and advocating for design decisions across a spectrum of stakeholders
• Work with product leadership to lead the design thinking and process from discovery to execution for Caraway’s core digital products, including our mobile app, website, and Caraway clinic
• Advocate for the voice of Caraway members through a breadth of techniques, from conducting user interviews to developing member personas to prototyping and iterating on design solutions with users
• Create wireframes, prototypes, design libraries, and detailed, pixel-perfect specifications as needed to communicate designs to partners and stakeholders from executive leadership to engineering
• Partner with marketing designer and creative director colleagues to enhance Caraway’s visual identity with an eye towards seamless and streamlined implementation across touchpoints
• Document detailed user journeys in partnership with product, clinical, and brand experience teams
• Establish design standards, systems, and processes to support and streamline the engineering process while creating a best-in-class user experience
• Bring a strong design sense to the company and advocate for great UX, inspiring your colleagues and collaborators with a strong point of view about what’s possible and aspirational for the member, client, and clinician experience
• Balance multiple workstreams, prioritize, and work well under pressure in a fast-moving working environment

• 1. Apply with Otta
• 2. Video call with Product Head
• 3. Video call with Product Manager and IT team
• 4. Video call with Senior Team member/Brand Engagement Lead
• 5. In Person if possible