Product Sales Operations, Aven
Office located in Campbell, CA
Credit card that unlocks buyer's home equity
Be an early applicant
Credit card that unlocks buyer's home equity
101-200 employees
Be an early applicant
Office located in Campbell, CA
101-200 employees
Company mission
To provide the lowest cost, most convenient, and most transparent access to capital.
Role
Who you are
- Strong written and verbal communication skills; Excellent listening skills and energetic phone presence
- Grit, determination, and speed – ability to excel in a fast paced, ambiguous environment and hit ambitious targets
- Proven track record of exceptional problem-solving capability
- Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
- High level of comfort with sales, prospecting and marketing tools & processes
- Familiarity with data analysis tools; SQL
- Dedication to tracking and improving performance and efficiency on a daily basis
What the job involves
- We are looking for Product Sales Operations specialists to join our product operations team to help accelerate our growth as we scale rapidly
- You will serve on the front lines of our product expansion efforts — guiding our customers to upgrade to our new products through both inbound and outbound outreach
- Your insights will directly shape the product strategy, as you collect feedback, identify patterns, and work closely with the product team to inform improvements and optimize the customer experience
- This is a dynamic, cross-functional role ideal for someone with strong communication skills, systems-oriented, high-adapability and passionate about making an impact in a fast-moving environment
- Reach out to customers via inbound and outbound calls, SMS, and emails to upgrade them to our new products
- Do whatever it takes to close customers from start to finish; including sales to offer management to customer service to application processing
- Act as a bridge between the customer and product team – gathering, analyzing, and communicating feedback to drive product improvements
- Collaborate with cross-functional teams to build, document, and refine internal processes around product expansion and customer engagement
- Obtain necessary licensure for outbound sales
Our take
Founded in 2019, Aven is a credit card provider that uses home equity to provide users with low interests rates on their credit cards (known as HELOC). The company prides itself on minimalism and speed (without hindering quality) - with users able to be approved in as little as fifteen minutes for one of its cards.
With its mobile friendly, fast app, Aven is a bit of a phenomenon in the credit card space. It is the first credit card to be created with the unlocking of home equity, and its “without frills” approach makes what can be quite a daunting and overwhelming process seem far more approachable for its customers.
Aven has had multiple successful funding rounds since it was founded, enabling it to expand operations and pursue its mission. A 2024 Series D fundraise saw the company reach Unicorn status, with next steps including the goal of expanding to all 50 states by 2025 and exploring new market categories in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jul 2024
$142m
SERIES D
Total funding: $142m
Company benefits
- Meaningful Company Equity - We believe that employees should have a meaningful stake in the company. Everyone should feel like an owner – because you are.
- Remote Friendly - To find the most extraordinary and diverse talent, we have supported remote work across roles. From the SF Bay Area to New York, Los Angeles, Chicago, Canada, Mexico, & Texas.
- Medical Insurance - All of our full-time employees get great medical, vision, dental. Coverage for family is available.
- Paid Time Off - In addition to 8 observed holidays, salaried team members have paid time off, vacation, and paid sick leave.
- Parental Leave - Being a parent and balancing family time is very important to us. We provide paid parental leave for the parent.
- Aven Card - Experience having your own Aven card. Get $100 per month and buy anything you want, on us.
Company HQ
Downtown, Burlingame, CA
Leadership
Sadi Khan
(Co-founder & CEO)Founder and President at HAUS. Former Director of Product Management at Facebook.
Murtada Shah
(Co-founder)Previously founded Serene Technologies after graduating University with a Bachelors in Electrical and Computer Engineering.
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