Product Marketing Manager, Moveworks
$154-195k
+ Equity
3-4 days a week in office (Mountain View, CA)
Enterprise-built conversational AI platform
Open for applications
Enterprise-built conversational AI platform
501-1000 employees
Open for applications
$154-195k
+ Equity
3-4 days a week in office (Mountain View, CA)
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- 7+ years of job experience, with 5+ yrs experience in a product marketing role for a B2B SaaS company
- Master communicator who can distill complex, technical concepts into compelling messaging and collateral
- Ability to own PMM areas end to end, serving as a “general manager” for parts of the business
- Ability to thrive in ambiguous environments; excited about figuring out solutions to complex problems and executing on them
- Ability to dig into and understand technical product features, functionalities, and underlying technologies and translate them into easy to comprehend formats
- A high-quality portfolio that demonstrates your ability to write and deliver content
- Experience launching new products and features to market in a fast-paced startup environment
- Excellent interpersonal skills that enable you to build champions with internal and external stakeholders across diverse teams
- Insatiable curiosity and a passion for understanding customers and new technologies
- Well-rounded business athlete — with a strong mix of strategic thinking, business acumen, storytelling, creativity, resourcefulness, and operational discipline
- BA/BS degree or equivalent experience; MBA a plus
What the job involves
- As a Product Marketing Manager at Moveworks, you’ll launch new products, drive go-to-market strategy, enable the field, and help make Moveworks the undisputed leader in our space
- Our AI is redefining how companies support employees, empowering them to stay productive wherever they’re working and whenever they need help
- Recent advancements in AI (with the advent of ChatGPT and other LLM technologies) have created huge tailwinds for our business and have immensely accelerated our roadmap
- Bring consistency to how the PMM team creates effective and creative messaging, from the brand down to our products
- Refine our product launch strategy in partnership with PM, starting from product ideation
- Deeply understand market needs for the products we develop
- Orchestrate impactful product launches, working closely with counterparts across Growth, Product, Sales, GTM Enablement, and Customer Success
- Continuously gather and synthesize insights from prospect meetings, customer interviews, and data from sales tools — to identify ways to improve our messaging, sales process, and product capabilities
- Become an expert in the customer buying decision, competitors, and fast-evolving landscape through ongoing research
- Work closely with our Content and Growth Marketing teams to execute cohesive campaigns across the marketing funnel to drive customer demand
- Develop collateral and assets (e.g., presentations, data sheets, webpages, papers) that support all stages of our sales process
- Represent the voice of the customer throughout the organization; be an expert on buyer personas, competitors, and fast-evolving landscape
- Be an evangelist for the Moveworks product at conferences, trade shows, and more
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Articles
Leadership
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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