Senior GTM Operations Manager, Adyen
Payments platform built to grow businesses
Be an early applicant
Payments platform built to grow businesses
1001+ employees
Be an early applicant
1001+ employees
Company mission
To make payments choices easy for merchants.
Role
Who you are
- 8+ years of experience within a Commercial or Revenue Operations role (combination of: commercial, technology admin, consulting, analyst, operations roles)
- Track record of optimizing and scaling ways of working in commercial teams, improving processes and driving adoption of resources
- Strong project management skills and have a proven record of project rollout
- You are a strong communicator, skilled at stakeholder influence and management
- You have strong knowledge in technology product functionalities and best practices (Salesforce, Clay, Gong, Marketo, Sales Nav, etc.)
- You are a team player who puts winning before ego; you’re equally comfortable coming up with great ideas as you are supporting the implementation of others’ ideas
- Experience in leading complex programs and projects from start to end simultaneously while navigating multiple stakeholder groups
- You have learning development expertise that translates into boosting the business’ understanding of processes
- Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What the job involves
- The Senior GTM Operations Manager role is focused on optimizing functional flows to create a holistic, best-in-class set-up from lead to live improving Go-to-Market motion. In this role, you’ll partner closely with commercial teams to transform gaps into solutions
- This role requires an intimate understanding of Adyen’s commercial approach, merchant lifecycle, and also data landscape, technology stack and ways of working
- You will lead the charge on how to optimize and improve workflows, ensuring commercial teams can work effectively and efficiently, powered by technology, data and automation
- Provide strategic recommendations to drive improvements in ways of working and overall process optimization across commercial functions
- Accountable on Roadmap Execution and manage yearly prioritization
- Collaborate closely with key stakeholders (end-users and team leads) to gain insights into their needs and challenges around ways of working to effectively scale best practices, fostering mutual understanding and empowerment
- Be the voice of the commercial function within Revenue Operations; You will be responsible for ensuring that workflows match the needs of the end-user, data, quality and speed goals
- Analyze process gaps and validate these against the end-user experience in the function
- Collaborate the Revenue Operations Technology team to translate process gaps into scalable solutions
- Collaboration with Regional RevOps leads to gaining insights into regional needs and challenges around ways of working, fostering mutual understanding and empowerment
- Support the Regional RevOps Leads in driving adoption of the operational workflows in the market
- Support the Digital Enablement manager in creating adoption programs based on enablement best practices
- Collaborate closely with the Operations Analytics to expand the functional data landscape, ensuring that the right KPIs can be tracked
- Mentoring new joiners and play a “buddy” during onboarding
- You are well acquainted with our tools and participate actively in resolving basic end user requests in collaboration with the Technology team
- You keep yourself informed about the latest technology enhancements and system updates that affect end user workflows and platform utilization
- Lead and implement change management initiatives by developing strategies to support organizational transitions, ensuring smooth adoption of new processes, and engaging stakeholders through clear communication, training, and ongoing support to minimize resistance and maximize end user buy-in
Application process
- Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7 billion, it raised over €1 billion and its share price popped on the first day, resulting in a valuation of €14 billion. And its valuation has continued to climb in the years since.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping interested businesses to choose and then implement online payments - without the usual hoops to step through. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$58.6m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $327.3m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Pieter Van Der Does
(Co-Founder & CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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