Strategic Accounts Manager, Navro
Payroll Payments
+ Company Options Scheme
More information about location
2 days a week in office
Global payments platform
Open for applications
Global payments platform
101-200 employees
Open for applications
+ Company Options Scheme
More information about location
2 days a week in office
101-200 employees
Company mission
To help businesses smoothly navigate their growth into new markets.
Role
Who you are
- We’re bringing you in for your expertise, your strategic mindset, and your relentless drive to build and grow our relationships
- Strategic Thinker – You understand enterprise clients' long-term needs and develop tailored strategies to drive value
- Client Champion – You’re the go-to person for questions on strategic accounts, always advocating for the end-to-end customer experience
- Negotiation Expert – You lead high-stakes discussions and craft win-win agreements with key stakeholders
- Detail-Obsessed – You track performance metrics, identify growth opportunities, and execute flawlessly
- Collaborator Extraordinaire – You work seamlessly across teams, ensuring a smooth and successful account strategy
- Problem Solver – You have strong analytical and problem-solving skills and a solid understanding of payments, payroll, or pensions
- You Own It – You’re accountable for every client relationship, every revenue target, and every outcome. If an account isn’t growing, you figure out why and fix it
- You Ask the Hard Questions – You challenge assumptions, push boundaries, and make us better. Why is churn happening? How do we create more value for our clients?
- You Fix What’s Broken – No waiting for permission. If a process is clunky or an account strategy isn't working, you take the initiative to improve it
- You’re Hands-On – One minute, you’re leading a high-stakes negotiation; the next, you’re digging into account data to identify opportunities
- You Thrive in Chaos – Startups are messy. Priorities shift, deals evolve, and ambiguity is constant. You bring clarity and get results
- You Handle the Pressure – Fast-paced. High stakes. You balance multiple high-value clients, manage tight timelines, and keep moving forward
- You’re Here for the Journey – This is career-defining. It’s hard, rewarding, and not for the faint-hearted. If you’re ready to grow alongside Navro, let’s build something amazing together
What the job involves
- You won’t just be inheriting an existing book of business - we want you to challenge, improve, and create meaningful partnerships that drive mutual success
- You will have the freedom to make real, impactful decisions from day one
- Define and lead strategies to grow and manage a portfolio of Navro’s strategic accounts in the UK/Europe
- Be the primary point of contact for assigned strategic accounts, ensuring client satisfaction and long-term success
- Develop a deep understanding of clients' business models, including payroll and pension operations, identifying growth opportunities and delivering tailored solutions
- Collaborate with cross-functional teams (Commercial, Product, Marketing, and Client Solutions) to deliver seamless account management and customer success
- Design and execute account strategies that align with clients’ objectives, focusing on maximising customer value and driving revenue growth
- Analyse account performance metrics, providing actionable insights to inform strategy and decision-making
- Lead contract negotiations, renewals, and proposal development, ensuring win-win outcomes for both Navro and the client
- Build and maintain strong stakeholder relationships across client organisations, supported by comprehensive stakeholder mapping
- Represent Navro at client meetings, industry events, and conferences, identifying growth opportunities and strengthening relationships with key decision-makers
- Share best practices and provide mentorship to team members, fostering a collaborative and growth-oriented environment
- Travel as needed to support client relationships and industry events
Salary benchmarks
Our take
In a world where almost everything is automated or online, there is an expectation that payment networks function seamlessly. However, processing remains a hiccup in many B2B buying/selling processes. Looking to address inefficiencies in the global payments market is Navro, with its "one contract and one API" approach.
Normally, payees and payers must deal with multiple service providers and navigate various regulatory systems. Navro instead unifies disparate processes into one platform. The company targets a broad range of clients from marketplace and eCommerce businesses to those managing pensions and payroll, and boasts an expanding customer base.
Navro recently secured Electronic Money Institution (EMI) licenses in both the UK and Ireland, signifying significant regulatory progress and potential market expansion. The company has secured substantial funding, with $41 million in Series B awarded in 2025. This will be crucial for fuelling Navro's growth and strengthening its global payments infrastructure.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2025
$41m
SERIES B
Feb 2024
$14.1m
SERIES A
Total funding: $80.1m
Company benefits
- You will enjoy 26 days annual leave (plus bank holidays and other leave)
- Healthcare
- Pension
- Company Options Scheme
Company HQ
London, UK
Leadership
Aran Brown
(Co-Founder & CEO)Previously the International Managing Director of moneycorp, CCO of Yapstone and CEO of Ixaris.
Eddie Harrison
(Co-Founder)Prior work includes VP of Sales for Yapstone, Commercial/Product at Token, and Director of Product, Innovation, and Special Projects for Ixaris.
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