Delivery Manager, Punchh

Open Commerce

$100-140k

Salary dependent on location

JIRA

Confluence

Mid level

Remote from US

Loyalty and engagement platform for brands

Job no longer available

Loyalty and engagement platform for brands

201-500 employees

B2BArtificial IntelligenceMarketingMachine LearningSaaSAutomation

Job no longer available

$100-140k

Salary dependent on location

JIRA

Confluence

Mid level

Remote from US

201-500 employees

B2BArtificial IntelligenceMarketingMachine LearningSaaSAutomation

Company mission

To enable their customers to quickly scale, own their path to innovation, and take back the relationship with their own customers.

Job

Company

Role

Who you are

Bachelor’s degree required
At least 3 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies
At least 3 years of Technology/Software Project Delivery experience
Certification(s) a plus: CSM, CSP, SAFe, or PMP
2+ years of experience using Jira and Confluence
Results oriented collaborative team player with a keen ability to demystify and streamline processes
Experience in the retail and/or payments industry is ideal, but not required
Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels
Excellent problem-solving and analytical skills
Self-driven with the ability to work in a self-guided manner
Great organization skills with the ability to manage competing priorities

What the job involves

The Open Commerce Delivery Manager will be responsible for leading delivery and deployment of PAR/Stuzo’s Open Commerce Platform for both new and existing PAR/Stuzo Customers
You will work collaboratively across Engineering, Product, Customer Success, and 3rd parties to ensure high-quality on-time delivery of programs in support of driving business outcomes for PAR/Stuzo’s Customers
Responsible for developing program/project plans and driving the delivery
Excel at providing proactive verbal and written communications appropriate for different stakeholders at all levels of the organization
Address internal and external program risks, issues, and dependencies, even when ownership lies outside the team. Escalate appropriately, especially when timelines could be impacted
Suggest improvements to delivery processes based on learnings, new technologies/tools, and methodologies
Ensure efficient transition to operational teams with documented plans and training materials
Comfortable facilitating workshops and meetings, driving conversations and with cross functional teams
Proven success in leading multiple projects simultaneously
Passionate about solving business problems with technology
Perform other duties, as required
This position reports to the VP of Product Delivery and Operations

Our take

Punchh is a provider of digital customer engagement and loyalty solutions for brick-and-mortar restaurants. The company’s AI-powered platform unifies customer data, offering restaurant marketing professionals a more informed way to launch campaigns and make the right offers at the right time.

Punchh's platform integrates with a number of systems and services, including POS and payment providers, allowing clients to implement it easily into their existing systems. The company has also partnered with agencies and system integrators towards enabling the brick-and-mortar establishments it serves to create omnichannel digital experiences that cater to the modern consumer.

Punchh has a number of high value customers including Papa John’s, TGI Fridays, and Pollo, as well as having a strong international presence. The company continues to make strategic partnerships to bolster both the utility and compatibility of its products with the often disparate systems employed in the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 6 rounds)

Nov 2019

$40m

SERIES C

Apr 2018

$20m

SERIES B

Total funding: $101m

Company benefits

Medical coverage, plus dental and vision
Training, support, and personal development
Unlimited paid time off for max balance
Flexible work to match your life

Company HQ

Hayward Park, San Mateo, CA

Leadership

Sastry Penumarthy

(VP & CSO)

They started their career with 3 years at Siebel Systems before joining BEA Systems from 2003 to 2007 in Product & Solutions Marketing. They co-founded Nuevora in 2007 before starting Punchh in 2010.

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