Staff Technical Program Manager, Mozilla
Firefox Enhancements
Internet software for people, not profit
Job no longer available
Internet software for people, not profit
1001+ employees
Job no longer available
1001+ employees
Company mission
To ensure the internet remains open and accessible.
Role
Who you are
- Be self-motivated, capable of organizing your time well and working independently
- 8+ years working in a Technical Program Management role
- Excellent written and verbal communication skills
- Track record of leading programs and projects to completion without a well defined software development process
- Demonstrable experience exercising technical expertise to help teams simplify problems into executable and measurable outcomes
- Experience formulating detailed plans for technical programs and projects
- Experience working with a geographically distributed team
- Proficiency working with people ranging from VPs to junior engineers
- Experience with a variety of software development methodologies and tooling
- Experience working with highly complex consumer applications such as browsers, social and/or content moderation platforms
- Tooling systems such as Jira
- Familiarity using an OKR framework to track progress
- Commitment to our values:
- Welcoming differences
- Being relationship-minded
- Practicing responsible participation
- Having grit
What the job involves
- Be part of a collaborative team focused on making the browser smarter and enhancing user productivity
- As a Technical Program Manager, you’ll work with talented cross functional teams to drive initiatives like search enhancements, sidebar improvements, AI/ML integrations, and review checker functionality
- Together, you’ll create innovative solutions that elevate core browsing experiences, including genAI capabilities that make workflows more efficient while prioritizing user privacy and agency
- You may also contribute to responsibly developing new revenue streams through features like New Tab and Suggest, ensuring Firefox delivers value while supporting Mozilla’s mission
- Collaborate with cross functional teams across the company to ensure timeline delivery of the work (Product, Engineering, UX, QA, Marketing, Legal, Policy, Business Development, Data, Support, Release Management and others)
- Work both high level helping to structure the program and deeply embedded with teams to break down and track work
- Adapt and evolve to the needs of different teams through the project or program lifecycle bringing in the right level of process to get things done
- Partner with Product teams to define strategy, requirements and ensure scope is well understood
- Work closely with Engineering teams to scope work and define milestones and deliverables
- Produce detailed schedules and execution plans for the team
- Set up and maintain tooling solutions for tracking work and connecting that back to higher level goals. Maintain urgency by ensuring there is strong collaboration within multiple parts of the organization who may have competing priorities
- Communicate and track program risks and work with the team to define and put in place risk mitigation strategies
- Understand and implement best practices, drive for process improvements, and find new ways of operating, with a focus on simplification and productivity
- Act as a conduit of information between engineering and other internal groups (both technical and non-technical) to ensure that decisions and status are understood
- Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues
- Influence peers/managers and build consensus while dealing with ambiguity and constant change
Our take
Mozilla develops a range of free and open-source software, with its most familiar product being Firefox. Operated with a mission-driven, not0for-profit ethos, Mozilla champions online privacy, open standards and user-choice.
Beyond Firefox, Mozilla has focused on privacy forward offerings such as Mozilla VPN, which allows users to browse securely without being tracked. The company has also streamlined its product portfolio to concentrate on initiatives that align closely with its core mission, ensuring resources are dedicated to improving user experiences while fostering safer, more open digital environments.
Alongside this, its impact extends into the developer and tech community, having played a pivotal role in the creation of Rust, a systems programming language celebrated for its speed and efficiency. With a loyal user base, ongoing innovation, and a clear commitment to privacy and open-source principles, Mozilla remains an influential player in the technology landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
- Mental health: Mental health is as important as our physical health. That’s why Mozilla’s health benefits include therapy and coaching sessions to make sure our people have access to the care they need.
- Time away: With all of life’s demands, time away from work to disconnect and recharge is essential. In addition to country-specific holidays (12 in the U.S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday.
- Parental leave: While Mozilla’s parental leave policies vary globally, our U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks of paid leave for non-childbearing parents.
- Financial: Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead, we offer generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting.
- Learning and development: We’re big believers in learning by doing, and we also want to invest in your education and development beyond your role. Every employee is eligible for an annual professional development budget. Mozillians can put it toward technical or management training, certifications, conferences and more.
- Help when you need it: Life is full of surprises; that’s why it’s important to be prepared. Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it.
- Plus a bit more: A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Laura Chambers
(CEO)Alongside serving as the CEO at Mozilla, Laura is an Executive Fellow at Harvard Business School. Previously, she was the CEO and PResident at Willow Innovation, Director at Patelco Credit Union, and General Manager of Core Hosts & Community at Airbnb.
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