Revenue Operations Specialist, Ashby

• Are a systems thinker: You can get into the details while keeping big picture goals in mind
• Are a problem solver with strong technical troubleshooting skills
• Are detail-oriented, especially when it comes to data quality and property management
• Work independently, managing multiple tasks and deadlines effectively
• Are an excellent communicator, both verbally and in writing
• Are team-oriented, with a collaborative approach to solving problems
• Have Operations experience at a fast-growth SaaS startup
• Have owned CRM management and reporting, preferably with HubSpot

Desirable

• As a Revenue Operations Specialist at Ashby, you will play a crucial role in ensuring the smooth operation of our revenue-generating activities
• You will work closely with the Revenue Operations Manager, focusing on the day-to-day execution of various projects and tasks ranging from CRM management to systems and workflow implementation
• Your role is pivotal in maintaining the integrity and effectiveness of our Marketing, Sales and Customer Success (collectively, Go-to-Market) efforts
• You’ll be responsible for the architecture decisions and daily operations to ensure the suite performs like a well oiled machine
• SaaS Systems Architecture: Design the revenue tech stack by understanding the business needs and goals then evaluating and recommending improvements
• Tool Administration: Be the primary owner of our GTM systems day-to-day. Oversee user provisioning, workflows, object & property management and integrations
• Application Support: Investigate technical issues raised by our revenue teams, providing timely and appropriate resolutions. Prioritize the most pressing issues with input from the Revenue Operations Manager
• Data Quality Management: Monitor and improve data quality, manage duplicate accounts and contacts, and respond to data quality flags raised by AEs. Implement programs that create accuracy and completeness in our tools
• Process Optimization: Work on process improvements across Marketing, Sales and Customer Success, enhancing overall operational efficiency
• Collaboration: Partner with stakeholders from Finance, Engineering and Analytics to ensure that our GTM systems work seamlessly with broader business operations
• Dashboard Management: Regularly update and maintain various sales and go-to-market dashboards & reports to support the operational needs of our GTM leaders

• This role will close for applications 22 July 2024 at 14:00 BST
• Our interview process is thorough — we aim to ensure each person joining the team is the right fit for Ashby and will provide ample information to assess if Ashby is the right fit for you
• Recruiter Screen with Talent Acquisition Team - 30 minutes
• Hiring Manager Interview - 45 minutes
• Challenge Interview - 1 hour
• Virtual Onsite - 2 hours