Sales Engineer, Retool
Enterprise
£127.5-172.5k
The application layer for AI
Job no longer available
The application layer for AI
201-500 employees
Job no longer available
£127.5-172.5k
201-500 employees
Company mission
To create the future of internal software by making software development for engineers simpler and more accessible.
Role
Who you are
- An enthusiastic, strong, technical generalist
- A background in computer science or a related field
- Technical experience in a professional environment, ideally a startup
- Strong knowledge of SQL, various no-SQL databases, APIs, etc
- Comfort exploring Retool’s codebase (React / Node)
- Previous experience talking with customers and solving their problems
- Ability to think on your feet, and solve problems during calls with technical customers
What the job involves
- Our sales engineering team is critical to Retool
- Sales engineers drive revenue by partnering closely with potential customers and ensuring they’re successful with Retool
- A large portion of the Retool sales process is technical, ensuring potential customers understand how to build internal apps with Retool and deploy on their infrastructure
- Building successful relationships with our customers (most of whom are engineers) is a key component of this role and you’ll leverage your engineering background to dive in
- Our revenue and business goals this year are aggressive, and we need the right team help turn prospects into happy Retool customers
- Your workday will never be boring
- You’ll dive deep with prospects to understand their technical environment and their business goals
- You'll create and deliver demos, build apps within Retool with prospects, answer technical questions, and manage the technical close throughout the sales cycle
- You’ll partner with our sales leads as needed, particularly on enterprise deals, and we’ll look to you help build new processes and programs to help our sales team meet and exceed quota
- You’ll join our team of sales engineers (who are engineers themselves!), account executives, and our SDR team
- You’ll dive into sales forecasting meetings, partner with our sales leads to close deals, and work cross-functionally with the rest of the go-to-market team
- You’ll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional but well-intentioned sarcasm
- Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit
- Identify relevant stakeholders, budgets, timelines, etc. and manage the entire sales process
- Demo the Retool product, answer questions about Retool, ultimately convincing them Retool is the correct solution
- Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
- Suss out the blockers for a customer in adopting Retool, and overcome them
- Dive into our codebase to understand technical limitations in Retool that need solving via code (e.g. a bug, a missing feature, etc.) to close a deal
- Serve as the primary, ongoing technical point of contact for our users
- Answer technical questions from our customers as they come up
- Schedule and attend weekly check-ins with our largest customers
Salary benchmarks
Our take
Retool allows developers to build internal applications quickly using a complete set of ready-made building blocks. These internal applications can be used to display company data from a range of sources, including Redis, Salesforce, Google Cloud, and Slack.
For a monthly fee, the platform enables companies to save time that they would have otherwise spent on developing their own internal applications. Retool brands itself as 'low-code,' meaning that it is easy to use and customize. There is a huge demand for systems that allow teams to analyze the data they already have. Retool already counts brands such as Amazon, Philips, Peloton, NBC, and Mercedes-Benz as customers.
Founded in 2017, the company is now valued at over $3.6B. Founded by Oxford graduate David Hsu, the management team includes ex-Stripe and ex-Airbnb employees with plenty of experience in taking a company from a start-up to a global brand.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2022
$45m
SERIES C
Dec 2021
$20m
SERIES C
Total funding: $165.3m
Company benefits
- Your health: Our healthcare plans include flexible, competitive options for medical, vision, dental, life insurance, and disability benefits.
- Your fuel: Fully snack-stocked kitchens at every turn, with breakfast, lunch and dinner provided at our San Francisco and New York offices.
- Your growth: We provide a $1,200 annual stipend that can be utilized for all learning-related expenses, including books, conferences, classes, and more.
- Your family: Access to comprehensive family planning services, generous paid parental leave for new parents, and a remarkable $10,000 lifetime benefit towards fertility support.
- Your time: Flexible freedom for a healthier you: take the time off that you need, when you need it! Discover flexible PTO and our 4 week Work From Anywhere policy to rejuvenate on your time.
- Your sidekick: Bring your favorite sidekick to work and enjoy our dog-friendly offices!
- Your future: Plan for your future. We offer enrollment and matching up to 4% for our US-based employees.
- Your wellbeing: Enjoy a suite of perks and memberships that enable you to thrive both personally and professionally.
Company HQ
Mission District, San Francisco, CA
Leadership
David Hsu
(Founder & CEO)David studied Philosophy and Computer Science at the University of Oxford, before founding Retool in 2017. He has served as CEO ever since.
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