Data Scientist, Motorola Solutions

$96.9-120.9k

+ Incentive Bonus Plans + ESPP

Junior and Mid level

Chicago

More information about location

Office located in Schaumburg, IL

Communication software for public safety & enterprise

Be an early applicant

Communication software for public safety & enterprise

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Be an early applicant

$96.9-120.9k

+ Incentive Bonus Plans + ESPP

Junior and Mid level

Chicago

More information about location

Office located in Schaumburg, IL

1001+ employees

B2BEnterpriseCyber SecurityTelecommunications

Company mission

To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.

Job

Company

Role

Who you are

Masters Degree or
Bachelors Degree + 2 years experience

What the job involves

Complete projects using artificial intelligence / machine learning techniques for improved customer experience, including analyzing customer sentiment, customer interactions, and customer portals
Visualize trends using interactive dashboards
Structure data received from customer interactions with company agents and merge this data across various communication streams to get a holistic view of customer sentiment during their interactions and provide the Total Customer Experience
Develop and manage an interactive portal to depict the various trends and statistics of Customer Satisfaction and Agent Performance, giving the company valuable insights to improve the overall Customer Experience
Serve as the Subject Matter Expert for all Customer Experience matters to migrate the internal Customer Experience program into a third party solution

Our take

Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.

The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.

Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company benefits

Flexible work models
Paid time off
Paid parental and family leave
Health care benefits
Global wellness resources
Employee assistance programs
Rotation programs
Mentor relationships
Learning and development opportunities
Retirement benefits
Employee bonuses
Stock grants & employee stock purchase plans

Company HQ

West Loop Gate, Chicago, IL

Leadership

James J. O'Connor

(Co-Founder)

Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.

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