HR Specialist, Clutch

• 5+ years of progressive HR experience, preferably in employee relations or performance management
• Strong hands-on experience managing performance reviews, employee relations processes, and investigations
• CHRP designation preferred
• Solid understanding of HR policies, employment standards, and best practices
• Proven ability to build clear, scalable processes in fast-paced or high-growth environments
• Excellent written and verbal communication skills, with discretion, sound judgment, and empathy

Desirable

• We are seeking an experienced HR Specialist to design, implement, and continuously improve core HR programs that drive engagement, performance, and positive employee relations
• This role partners closely with leadership to ensure consistent and fair HR processes, while also serving as a hands-on operational backbone for the People team
• The HR Specialist balances empathy and judgment with structure and process, making a tangible impact across the organization
• Partner with managers to ensure performance processes are fair, consistent, and aligned with company goals and values
• Lead end-to-end execution of company-wide performance review cycles, including timelines, tools, communications, calibration support, and reporting
• Continuously develop and improve people programs to enhance engagement, clarity, and effectiveness
• Build and maintain a pro-employee relations playbook aligned with employment standards and best practices
• Serve as a key point of contact for employee relations matters, providing guidance and support to managers and employees
• Support and/or lead workplace investigations, ensuring issues are addressed promptly, confidentially, and fairly
• Develop, update, and operationalize HR policies and procedures to support a scalable, compliant people function
• Ensure HR processes are documented, communicated, and consistently applied across the company
• Own the employee recognition program end-to-end, including design, administration, communications, and continuous improvement
• Analyze engagement and feedback data to recommend enhancements to recognition and engagement initiatives