Senior Communications Manager, Mozilla
CA$94-151k
Salary is dependent on location
Senior and Expert level
Remote from Canada
Internet software for people, not profit
Open for applications
Internet software for people, not profit
1001+ employees
B2CEnterpriseInternal toolsPrivacySaaS
Open for applications
CA$94-151k
Salary is dependent on location
Senior and Expert level
Remote from Canada
1001+ employees
B2CEnterpriseInternal toolsPrivacySaaS
Company mission
To ensure the internet remains open and accessible.
Role
Who you are
- 7+ years of experience in communications or media relations, ideally in tech or product PR
- A proven ability to lead projects independently and make sound decisions with minimal guidance
- Strong media relationships and a successful track record of placing impactful stories
- Excellent writing skills, editorial judgment, and a knack for creative, compelling storytelling
- Demonstrated experience developing narratives that set a brand apart from competitors
- Proven ability to lead cross-functional initiatives and influence across teams
- Strategic thinker capable of managing programs, budgets, and long-term initiatives
- A proactive, strategic mindset with the ability to see the big picture, anticipate opportunities, and connect the dots between Mozilla’s work and the cultural, industry, and news landscape
- Experience advising and supporting executives in high-stakes communications moments
- A collaborative spirit and the ability to bring people together to produce innovative, high-impact work
- Experience working with and managing agencies or external partners
What the job involves
- Mozilla is on a mission to build a better internet– one that’s open, accessible, and people first! We’re seeking a Senior Communications Manager who doesn’t just execute but thinks strategically and creatively to drive awareness, reach, and advocacy. This is a role for someone who thrives in ambiguity, identifies opportunities others overlook, and delivers communications that set Mozilla apart, all with limited oversight
- As Senior Manager, Communications, you’ll lead the development and execution of external media strategies that support Mozilla’s mission and amplify its presence across sectors. You’ll work cross-functionally with teams, including Product, Brand, Legal, Policy, and Social/Content, to craft compelling, newsworthy narratives that resonate with both tech-savvy and general audiences
- A key part of your success in this role will be your ability to tell stories that clearly set Mozilla apart from competitors, highlighting our distinct values, our open-source roots, and our people-first approach to technology
- You’ll lead media engagement and manage key reporter relationships, but you’ll also think beyond press, to find creative ways to spark conversation, shape storytelling, and get people talking about Mozilla’s work and products in culture and the broader tech landscape
- You’ll be a trusted advisor to senior executives when needed, preparing them for public engagements and playing a key role in product launches, thought leadership, and company positioning. You’ll lead sophisticated, cross-functional projects with minimal direction, navigating ambiguity and moving from strategy to execution with clarity
- You'll also improve communications from project work to program-level strategy through establishing success metrics, coordinating budgets, and ensuring long-term impact
- Lead external communications for Mozilla’s products and initiatives
- Develop and execute comprehensive media strategies that drive awareness, differentiation, and business outcomes
- Craft high-impact messaging, press materials, blog posts, and executive content — with a focus on clearly differentiating Mozilla from its competitors
- Manage media relationships across tech, business, and consumer verticals
- Serve as a key media contact — proactively pitching, responding to inquiries, and managing ongoing press relationships
- Prepare and coach senior executives for media interviews, public speaking, and high-visibility opportunities
- Lead complex, multi-stakeholder communications projects with limited oversight
- Collaborate cross-functionally to ensure aligned and consistent storytelling across channels
- Independently develop new, creative narratives and strategies that not only enhance campaigns but also anticipate emerging trends, tap into cultural conversations, and reinforce Mozilla’s unique position in the market
- Shift from project to program-level thinking by defining success metrics, managing budgets, and using long-term measurement to continually improve communications impact
- Make strategic recommendations on communications priorities to support broader marketing and business goals
- Navigate sensitive issues with confidence and contribute to strategic crisis response when needed
Our take
Mozilla develops a range of free and open-source software, with its most familiar product being Firefox. Operated with a mission-driven, not0for-profit ethos, Mozilla champions online privacy, open standards and user-choice.
Beyond Firefox, Mozilla has focused on privacy forward offerings such as Mozilla VPN, which allows users to browse securely without being tracked. The company has also streamlined its product portfolio to concentrate on initiatives that align closely with its core mission, ensuring resources are dedicated to improving user experiences while fostering safer, more open digital environments.
Alongside this, its impact extends into the developer and tech community, having played a pivotal role in the creation of Rust, a systems programming language celebrated for its speed and efficiency. With a loyal user base, ongoing innovation, and a clear commitment to privacy and open-source principles, Mozilla remains an influential player in the technology landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Led by a woman
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
- Mental health: Mental health is as important as our physical health. That’s why Mozilla’s health benefits include therapy and coaching sessions to make sure our people have access to the care they need.
- Time away: With all of life’s demands, time away from work to disconnect and recharge is essential. In addition to country-specific holidays (12 in the U.S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday.
- Parental leave: While Mozilla’s parental leave policies vary globally, our U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks of paid leave for non-childbearing parents.
- Financial: Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead, we offer generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting.
- Learning and development: We’re big believers in learning by doing, and we also want to invest in your education and development beyond your role. Every employee is eligible for an annual professional development budget. Mozillians can put it toward technical or management training, certifications, conferences and more.
- Help when you need it: Life is full of surprises; that’s why it’s important to be prepared. Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it.
- Plus a bit more: A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Laura Chambers
(CEO)Alongside serving as the CEO at Mozilla, Laura is an Executive Fellow at Harvard Business School. Previously, she was the CEO and PResident at Willow Innovation, Director at Patelco Credit Union, and General Manager of Core Hosts & Community at Airbnb.
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