Market Manager, Airbnb
Spain & Portugal
Community marketplace for holiday accomodation
Open for applications
Community marketplace for holiday accomodation
1001+ employees
Open for applications
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 6+ years of experience in account management / sales
- 2+ years of hospitality/travel industry experience (nice to have)
- Strong time management and prioritization skills
- Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
- Excellent communication skills and ability to communicate effectively with clients
- Experience building and strengthening relationships with external partners
- Comfortable performing data analysis and making decisions based on the results
- Available to travel to assigned markets
- Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
- Hospitality/travel industry experience in the region is a plus
- Highly proficient in using CRM software - Salesforce experience is a plus
- Charismatic self-starter who is resourceful and self-sufficient
- Fluency in Spanish and English
What the job involves
- The Hosting team is seeking an ambitious, bright and entrepreneurial Market Manager, Spain & Portugal to join our Barcelona-based team
- You will be responsible for managing professional host accounts and supply acquisition of high quality inventory in your assigned territories in Spain & Portugal
- You will build Airbnb’s strong market presence in your assigned region in collaborating with other teams as the local in-market expert
- You will help develop and iterate scalable localized supply management strategy for both developed and highly competed market destinations as well as nascent and relatively untapped new markets ultimately ensuring our long-term market success
- The successful candidate will report into the Spain & Portugal Territory Manager
- Build and manage partner relationships within assigned territory
- Directly manage accounts to meet and exceed quarterly/annual growth goals
- Create and deploy scaled strategies to effectively manage & optimize the long-tail of hundreds of Professional Hosts in your region
- Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
- Hold regular optimization calls and business reviews with your partners
- Prospect and onboard new, high quality supply in your assigned geography
- Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
- Represent Airbnb in external meetings with Professional Hosts
- Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
- Develop strong and long lasting partnerships
- Develop deep knowledge of your assigned geographic markets
- Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner
- Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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