Senior Manager of People Operations, Swtch
EV charging solutions for large properties
Be an early applicant
EV charging solutions for large properties
101-200 employees
Be an early applicant
101-200 employees
Company mission
To improve EV charging accessibility in urban multi-tenant settings and ensure effective integration of EVs in our clean energy future.
Role
Who you are
- This role is ideal for an experienced HR professional who thrives on building systems, optimizing processes, and fostering an engaged, high-performing, and inclusive workforce across both Canada and the United States.
- You bring deep HR expertise, including compliance knowledge in both regions, and are equally comfortable operating at the strategic level and rolling up your sleeves to get things done
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree in HR or related field is preferred
- Minimum of 7-10 years of progressive HR experience, with at least 5 years in a leadership role managing a broad range of HR functions
- Demonstrated experience and in-depth knowledge of Canadian and US labor laws and HR best practices is essential
- Proven success in developing and implementing effective talent acquisition, employee engagement, performance management, and DEIB strategies in a multi-site or international environment
- Exceptional communication (written and verbal), interpersonal, and presentation skills with the ability to build strong relationships and influence stakeholders at all levels
- Strategic and analytical mindset with the ability to translate business goals into actionable HR strategies and initiatives
- Strong problem-solving, conflict resolution, and decision-making skills
- High level of integrity, confidentiality, and ethical conduct in handling sensitive employee information
- Experience working with HRIS systems (e.g., [Specify preferred HRIS if applicable]) and utilizing data to drive HR decisions
What the job involves
- SWTCH Energy Inc. is seeking a highly skilled and execution-driven Senior Manager, People Operations with a strong HR foundation to help scale our People & Culture function.
- Reporting to the Head of People & Culture, you will play a key role in translating strategy into action—developing and implementing programs that align with our growth objectives and operational needs
- Employee Engagement & Relations (North America):
- Serve as a trusted advisor and point of contact for employees and managers on HR-related matters, providing guidance on company policies, procedures, and employee relations issues
- Proactively address and resolve employee concerns and grievances in a fair and timely manner, conducting thorough investigations and recommending appropriate resolutions in accordance with local labor laws
- Foster effective communication channels between employees and management to promote transparency and build trust
- Enjoy working in a hybrid setting and building IRL relationships with team members
- Develop and execute data-driven employee engagement strategies and initiatives (e.g., surveys, feedback sessions, recognition programs) to foster a positive, collaborative, and high-performance culture across all locations
- Performance Management & Development:
- Design, implement, and manage a robust performance management framework, including clear goal-setting processes, regular feedback mechanisms, and formal performance reviews that align with company objectives
- Identify organizational and individual training and development needs, sourcing or developing relevant learning and development programs to enhance employee skills, knowledge, and performance
- Support the development and implementation of career development plans and internal mobility strategies to foster employee growth and retention
- Compensation & Benefits (North America):
- Collaborate with finance and senior leadership to develop and administer competitive and equitable compensation and benefits packages that align with market standards in both Canada and the United States
- Conduct regular benchmarking analysis of compensation and benefits to ensure market competitiveness and compliance with local regulations
- Manage employee benefits programs, including enrollment, communication, and vendor relationships, ensuring compliance and cost-effectiveness in both countries
- HR Policy & Compliance (Canada & USA):
- Maintain a deep and current understanding of all applicable labor laws and regulations in both Canada and the United States (federal, provincial/state, and local)
- Develop, implement, and maintain clear and legally compliant HR policies, procedures, and employee handbooks tailored to each country's specific requirements
- Ensure consistent application of HR policies and procedures across the organization
- Oversee HR-related compliance reporting and audits for both Canadian and US operations
- Strategic Talent Acquisition & Onboarding (North America):
- Partner closely with hiring managers to define specific talent needs, craft compelling and accurate job descriptions tailored to each market, and establish clear hiring timelines and processes
- Oversee the full lifecycle recruitment process, including sourcing, screening, interviewing, candidate assessment, background checks, and offer negotiation, ensuring a positive candidate experience
- Track and analyze key recruitment metrics (e.g., time-to-hire, cost-per-hire, source of hire) to optimize recruitment effectiveness
- Diversity, Equity, Inclusion & Belonging (DEIB) (North America):
- Develop and drive comprehensive DEIB strategies and initiatives that foster a diverse, equitable, and inclusive workplace where all employees feel a sense of belonging and are empowered to contribute their best
- Establish measurable DEIB goals and track progress against key metrics, regularly reporting on diversity data and identifying areas for improvement
- Partner with leadership and employee resource groups (if applicable) to champion DEIB initiatives and promote a culture of inclusivity
Our take
The costs of future-proofing buildings in preparation for clean energy can often mount up to unsavory heights, acting as a deterrent for commercial and multi-family building owners who are considering upgrading their buildings to meet net-zero targets. SWTCH Energy is building a solution to make these upgrades more cost and energy-efficient.
Though there is a wealth of companies operating within the EV and electrical charging hardware market, SWTCH stands out thanks to its use of existing electrical infrastructure to upgrade buildings and charging ports. Working with both building managers and EV drivers, the company’s SWTCH Control intelligent load management system is a monitor for multi-residential buildings that controls the energy capacity of a building, making sure that any charging needs never exceed the limit.
SWTCH’s work with building managers to improve infrastructure has bagged the company plenty of clients across North America. In 2023, it partnered with software companies Sitetracker and AutoGrid to deploy its technology on the continent. 2024's funding round is being used to develop its ML and AI capabilities and scale its charger deployments across North America.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2024
$27.2m
SERIES B
Apr 2022
$10m
SERIES A
Total funding: $41.1m
Company benefits
- Health benefits starting day 1
- 4 weeks vacation
- Learning & development opportunities
- Remote, hybrid, or in-office working options
- Opportunity to make a significant impact on the culture and values of the company
Company HQ
The Queensway, Toronto, ON
Leadership
Carter Li
(CEO)Previously Management Consultant at Deloittes. and Environmental Biologist at the Smithsonian Institution.
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