Principal Executive Assistant, Salesforce
$137.1-188.6k
World's leading CRM provider
Posted today
World's leading CRM provider
1001+ employees
Posted today
$137.1-188.6k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- You are a creative problem solver who thrives in a matrixed, global, results-oriented, and values-driven environment
- You exercise excellent judgment and maintain confidentiality
- Your strong written and verbal communication and administrative and organizational skills enable you to proactively support the executive, helping maintain a realistic balance among multiple priorities
- You excel under pressure in a highly visible role while handling various activities in a fast-paced environment
- 10+ years of applicable administrative experience, ideally from a global software business
- Proven experience supporting high-level executives in a global, matrixed organization
- Excellent teamwork skills with a collaborative approach to suggesting and implementing improvements
- Strong relationship-building skills and the ability to create a personal network throughout the global company
- Clear and effective communication skills with stakeholders in a highly responsive, professional manner. Ensure communications are clear, thorough, specific, and followed through
- Intermediate project coordination experience. Ability to drive projects and initiatives forward in an ambiguous environment with varying timeframes, identifying and addressing team, business, and cultural needs when appropriate
- Experience partnering with senior management in a fast-paced, innovative environment
- Experience working with/in large administrative teams
- Expert knowledge of Google Suite (Gmail, Calendar, Docs, Drive, GMeet). Experience with Slack, Salesforce, Tableau, Concur, and Coupa is a differentiator
- Customer-centric orientation, a bias towards action, and high attention to detail
- Professional demeanor and ability to retain strict confidences as necessary
- Experience working in close collaboration with an executive’s Chief of Staff (or equivalent)
- Ability and desire to build new competencies and accept new challenges
- Natural curiosity to understand the global DNA of the company and its teams
- Passion for technology and innovation, staying proficient with tools and new ways of working, and actively encouraging and educating others to embrace and adopt these changes
What the job involves
- As a Salesforce Principal EA, you will partner closely with a C suite executive, acting as an extension of their leadership to support and enhance their brand, work, and personal commitments
- You will work closely with the office of the CEO, Board and other Sr Executives
- Complete a broad variety of administrative tasks, including managing an active calendar, completing expense reports, composing correspondence, arranging travel plans, and coordinating office events. Be willing and capable of leveraging technology to streamline tasks and enhance efficiency and productivity
- Implement a functional personal operating structure that incorporates key timelines and business goals, ensuring efficient task prioritization and management
- Proactively manage and coordinate the Executive's schedule and priorities to ensure the efficient use of their time and energy
- Coordinate various meetings and support the Executive's participation in industry events, conferences, and speaking engagements
- Customize calendar and meeting support based on a strategic understanding of the Executive’s preferences and priorities
- Implement meeting best practices, assist with preparing materials and setting agendas, and confidently drive the narrative and tone for Executive and administrative meetings
- Collaborate effectively with employees from other teams within Salesforce and senior executives inside and outside the company
- Plan travel schedules and bookings for a streamlined experience, ensuring a balance between travel objectives, executive preferences, and cost optimization. Book travel within Salesforce’s policy, considering travel visas, costs, and proper documentation
- Flexibility to assist with personal tasks and commitments
- Coordinate and monitor internal projects, ensuring timely progress and resolving issues promptly. Manage multiple tasks and priorities in a fast-paced leadership environment, and consistently meet required timeframes
- Assist in coordinating the agenda of management team meetings, off-sites, and staff meetings
- Research, prioritize, and follow up on issues and concerns as requested by the Executive, keeping the Leadership Team advised when appropriate
- Act as a “barometer” to sense and communicate issues within the environment to the Executive
- Complete critical tasks with a hands-on approach, including drafting materials
- Establish and maintain internal networks, effectively collaborating and navigating complex, matrixed organizations. Maintain professional and effective relationships with other EAs across the company to ensure smooth communication and coordination
- Champion a high level of trust in confidentiality of information and being able to earn the trust of the executive and their direct leaders
- Lead initiatives for the Admin Team, including but not limited to projects, processes, and learning opportunities with org-wide impact. Demonstrate consistent leadership, act as a Trail Guide for new hires, and provide mentorship to other Admins
- Perform other administrative and project duties as needed
- Reduce “noise” for the Executive by distilling information into the most important “signals” of things to know, questions to answer, decisions to make, etc
- Communicate confidently and diplomatically while identifying blind spots and seeking additional context when necessary
- Demonstrate sound judgment and decision-making on the Executive's behalf when appropriate, including knowing when to defer answering on their behalf
- Predict and forecast the Executive's preferences, using best judgment in all aspects of executive support
- Handle confidential material with the utmost discretion, maintaining confidentiality and trust
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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