Senior Product Designer, Valon Mortgage

• This role is for someone who excels in execution, moves quickly with intention, and is eager to lead design in a high-impact product area, even amid ambiguity
• User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision
• Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross-functional teams
• Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long-term impact
• Humble and Growth-Oriented Mindset: Continuously seeking ways to improve and contribute to team success
• Balanced Approach: Cares about the big picture but executes with precision in design details
• Startup Mindset: I am excited to work in a fast-paced, evolving startup environment
• 3+ years of product design experience, preferably in a D2C fintech environment
• A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
• Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
• Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
• Excellent communication and organizational skills, with a collaborative mindset and attention to detail

Desirable

• We’re looking for a Senior Product Designer to take end-to-end ownership of our Consumer product experience. As the platform that manages homeowners’ mortgages, we’re uniquely positioned to offer a suite of personal finance offerings—including Lending, Insurance, Property Tax products, and more—seamlessly integrated into core mortgage payment and management flows
• You’ll define how we introduce and deliver value-added products to millions of homeowners in the coming years, helping them make informed financial decisions with confidence and ease
• Own the end-to-end design of Valon’s Consumer experience—including onboarding, web applications, and cross-channel notifications
• Design simple, elegant experiences that make complex financial workflows intuitive and accessible for homeowners
• Champion user needs by conducting and synthesizing qualitative and quantitative research to inform product decisions
• Contribute to product strategy and roadmap planning, bringing a strong user-centered perspective to team priorities and vision
• Collaborate closely with Product, Marketing, and Engineering in a fast-paced, agile environment to deliver high-quality, impactful solutions
• Provide feedback to other designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft