Technical Account Manager, Pigment

Success Advisory

$140-160k

Salary shown for NYC & SF, other locations may vary. + Stock options

SQL

Senior and Expert level

New York

San Francisco Bay Area

Toronto

2-4 days a week in office

Enterprise business planning platform (EMP, CPM)

Open for applications

Enterprise business planning platform (EMP, CPM)

201-500 employees

FintechB2BEnterpriseInternal toolsBig dataBusiness IntelligenceSaaSData AnalysisEnvironmentaleCommerce

Open for applications

$140-160k

Salary shown for NYC & SF, other locations may vary. + Stock options

SQL

Senior and Expert level

New York

San Francisco Bay Area

Toronto

2-4 days a week in office

201-500 employees

FintechB2BEnterpriseInternal toolsBig dataBusiness IntelligenceSaaSData AnalysisEnvironmentaleCommerce

Company mission

To enable people and businesses to make better decisions.

Job

Company

Role

Who you are

6 years of experience as a Solution Architect or a similar technical, client-facing role
Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives-Strong EPM modeling experience

Desirable

Ability to quickly identify a technical challenge and communicate solutions to clients
Proven ability to lead multiple projects with internal & external stakeholders
Experience with finance processes or other use cases (such as supply chain, SPM, Workforce)
Experience in data analysis, data flows & connections (SQL, API)

What the job involves

As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform
Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges
Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts
Run audits on our clients’ workspaces
Enrich and maintain our Success Plan offering to uphold industry standards of excellence
Collaborate with Product & R&D to identify areas of opportunity for product enhancements

Our take

In an ever-changing world, demand for more effective and accessible planning tools is rising. Pigment is meeting this demand with its business planning platform.

Pigment’s platform is disrupting a market that has long been dominated by generic spreadsheet programs like Excel. Its primary focus lies on forecasting and planning, enabling businesses to model and test outcomes. This is designed to improve the efficacy and reliability of decision making.

Taking on incumbents such as Excel, which boasts around one billion users, is no easy feat. However, Pigment’s innovative forecasting tools, ease-of-use and significant funding should give it a fighting chance in a market that is continuing to make space for disruptors. They have attracted impressive clients including Figma, PayFit, and Gong.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

83% employee growth in 12 months

Glassdoor (4.8)

Company

Funding (last 2 of 5 rounds)

Apr 2024

$145m

SERIES D

May 2023

$80m

SERIES C

Total funding: $388.9m

Company benefits

Healthcare including dental
Brand new offices in the heart of Paris, London (Liverpool Street), New York and Toronto
One company offsite every year in Paris
Generous maternity (16 weeks full pay) /paternity leave (5 weeks full pay + 4 weeks half time work but fully paid)
50% home work stipend covered by Pigment
Free Lunches
Monthly office socials. Quarterly team socials

Company values

Thrive together - We can only win as a team. We are all founders and do the right thing for our peers, Pigment, customers, partners, and the planet
Never settle - Aim to become the best at what you do by delivering with rigor and ambition every day. Delivering for us means to build a passionate Pigment community
Go for it - We are biased towards action. Every action leads us to learning and these learnings get us one step closer to our mission
Be real, be humble - We are generous with our feedback, open to change our views and we approach it with empathy, knowing everyone is trying to do the best for Pigment

Company HQ

Arts-et-Métiers, Paris, France

Articles

What is Pigment?

Pigment raises another $65M to build the modern business planning platform

Pigment Hits #1 spot on the Sifted Report

Series C Funding

How our product helps CFOs

Leadership

Romain Niccoli

(Co-CEO)

Previously founded Criteo, where they served as CTO for 11 years. Went onto co-found LESS in 2017. Is an Advisor for Remeniz and Ledger.

Eléonore Crespo

(Co-CEO)

Worked at Google for 3 years, first as Product Analyst and then as Financial Analyst. Has been a Board Observer at Slite, Spendesk, and Alan.

People progressing

Tania Pennick

Tania joined as a CSM and was amongst our first London hires! She quickly impressed and today holds the role of Team Lead for our CSMs in EMEA. She also Co-leads our DEI Council.

Salary benchmarks

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Diversity, Equity & Inclusion at Pigment

Tania Pennick (CSM Team Lead, EMEA)

Company commitments and policy relating to DEI, including commitments regarding Next40
All Pigmenauts go through annual unconscious bias training
We have a dedicated employee run DEI Council, and bi-weekly meetings for this team
We pass our job adverts through gender indexing to ensure they are neutral in content style

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