IT Applications Administrator, Optro
$80-120k
+ Bonus + 10% Annual Target Bonus
AI-powered GRC software
Job no longer available
AI-powered GRC software
201-500 employees
Job no longer available
$80-120k
+ Bonus + 10% Annual Target Bonus
201-500 employees
Company mission
To redefine GRC through a single, AI-powered system of action.
Role
Who you are
- Relevant Experience: 3+ years in IT, including 2+ years in IT application administration. Experience at a fast-growing, mid-market SaaS or technology company is highly preferred
- SaaS Portfolio Expertise: Proven administration of core collaboration and productivity suites, including Google Workspace, Atlassian (Jira, Confluence), and other enterprise SaaS tools
- AI Governance: Strong understanding of Google AI technologies (Gemini, NotebookLM) and experience designing, implementing, and governing emerging AI solutions (Slack AI, OpenAI)
- FinOps & Scale: Ability to manage a diverse portfolio of SaaS solutions for a remote/hybrid workforce, with a strong focus on cost management and license optimization
- Identity & Access Management: Deep experience managing user lifecycles, permissions, and access controls using enterprise identity platforms (Microsoft Entra ID / Azure AD strongly preferred)
- Automation Mindset: Proven experience automating routine IT and IAM workflows via API scripting or identity workflow tools
- Pace & Autonomy: Self-driven with a strong sense of urgency. You thrive in a fast-paced, dynamic environment, manage your own project queue, and can pivot quickly without getting bogged down by ambiguity
- Proactive Communication: You do not wait for step-by-step instructions. You actively identify gaps, propose solutions, and engage cross-functional stakeholders to get things done
- Collaborative & Customer-Facing: A highly collaborative mindset with the ability to manage change, communicate effectively across the organization, and work seamlessly alongside the IT Support team
- Continuous Learner: Exceptional problem-solving skills with the agility to quickly learn and adapt to new applications, technologies, and processes
What the job involves
- The IT Applications Administrator is a hands-on role focused on the design, implementation, governance, administration, and maintenance of the critical IT applications used across the company
- This role is responsible for ensuring the smooth operation and optimal utilization of various software solutions, including productivity suites, collaboration tools, and a growing portfolio of AI solutions
- Crucially, you'll also be a key player in cost management and license optimization, driving FinOps principles to foster financial accountability for cloud and application spend
- Reporting to IT leadership and working cross-functionally with stakeholders across the business, this role will play a key part in supporting AuditBoard's strategic business objectives through effective application administration & management
- Administer Core SaaS: Lead the configuration and maintenance of critical platforms (Google Workspace, Microsoft 365, Atlassian, Slack, Lucidchart) while serving as the expert escalation point for the IT Support team
- Govern Enterprise AI: Drive the secure design, implementation, and management of AI tools (Gemini, NotebookLM, Slack AI, OpenAI) in close partnership with IT Architecture and Engineering
- Resolve Escalations: Provide rapid troubleshooting and proactive support for complex application issues to minimize downtime and maximize user productivity
- Manage Identity & Access: Administer user accounts, permissions, and access controls, coordinating closely with InfoSec and Endpoint Management
- Build the Knowledge Base: Create and maintain documentation for configurations, processes, and best practices to empower IT Support and foster cross-team knowledge sharing
- Deliver Cross-Functional Solutions: Partner with business stakeholders and IT teams to identify technology needs and implement impactful applications
- Evolve the Tech Stack: Evaluate and implement new IT applications and feature releases to support AuditBoard's broader IT roadmap
- Drive FinOps & Cost Management: Utilize KPIs to optimize SaaS licensing and manage costs, ensuring financial accountability for cloud and application spend
- Champion Innovation: Monitor emerging SaaS and AI trends, bringing fresh insights and modernization opportunities to the IT organization
- Design Processes Autonomously: Build, document, and execute core IT workflows from scratch, such as establishing security assessments for new applications and integrations
- Manage Projects Independently: Operate with high autonomy, successfully balancing deep-work strategic initiatives with daily operational requests
- Execute at Pace: Consistently deliver results at the velocity required by a fast-growing, mid-market SaaS organization
- Initiate Strategic Alignment: Actively drive conversations with Security, Engineering, and Finance to unblock projects and mature internal systems
Our take
Optro (formerly AuditBoard) provides risk and compliance software for large businesses. The company's founders spent years working at the Big Four and other global enterprises, and realized that many audit activities were still taking place in Excel sheets, or using legacy software like IBM's OpenPages, which hadn't kept up to date with the latest reporting requirements.
The result was an end-to-end platform for managing risk, helping enterprises to streamline internal audit, SOX compliance, controls management, risk management, and security compliance. It's a top-rated cloud-based platform and has won numerous awards, with the company being consistently named the market leader in Audit Management.
Now Optro is focused on expanding its AI-powered GRC platform. Following its rebrand from AuditBoard, the company acquired AI-native SOX automation platform Midship to help audit teams automate repetitive work and focus more on strategic risk analysis. And impressively, more than 50% of the Fortune 500 now use Optro's platform as it continues building AI-driven tools for risk, compliance, and cybersecurity teams.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2018
$40m
SERIES B
Apr 2017
$3.6m
SERIES A
Total funding: $43.6m
Company benefits
- Health and wellness benefits: High quality health plans and access to hormonal and family-building support.
- Time away from work: Generous paid time off including vacation, holidays, sick time, bereavement, and more.
- Financial benefits: Beyond a competitive salary, plans are provided to assist in your financial future including retirement and pension plans as well as life and disability insurance.
- Parental leave: Parents are eligible for time off to care for their newborn, adopted child, or foster child. Parental leave benefits and pay vary by location.
- Professional development: Continuously grow through development workshops, mentoring programs, and more.
- Community impact: We partner with communities to provide services in addition to sponsoring our own events.
- Live your best life: Invest in yourself, on us. Our monthly wellness stipend is designed to support your life beyond the screen, giving you the flexibility to fuel your passions and your well-being.
- Mental health: Access to Headspace’s well known meditation support plus coaching and therapy, for you and additional loved ones.
Company HQ
Wilmington, DE
Leadership
Raul Villar Jr.
(CEO)Prior to joining Optro in 2025, Raul was the CEO of Paycor for nearly 6 years. They also spent over 8 years at AdvancedMD and nearly 22 years at ADP.
Jim Sperduto
(CGO)Prior to joining Optro in 2025, Jim spent over 30 years at ADP. While there, they held a number of roles, including President of Small Business, Retirement, and Insurance Services.
Haibei (Happy) Wang
(Chief Product & Technology Officer)Prior to joining Optro in 2023, Haibei was the CTO at Everbridge and Skupos. They also held VP roles at Globality, AccelOps and Scripps Network Interactive.
April Crichlow
(CMO)April spent over 17 years at SAP, ultimately as CMO at SAP SuccessFactors. They then spent 3 years at Centrical as CMO before joining Optro in 2025.
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