Site Reliability Engineering Manager, Trustpilot

• We seek an SRE manager with extensive experience building great products and applications at scale, using the right technologies, and focusing on delivering value for our users
• We are looking for someone with at least a few years of experience developing SRE engineers who knows how to grow them and make teams successful
• Several years of SRE management experience on top of a solid technical background
• Experience with cloud services, such as AWS or Google Cloud
• Comprehensive knowledge of Agile methodologies
• Experience with delivering scalable systems and the ability to raise the bar
• Experience coaching, mentoring, and growing individuals and teams
• Extensive stakeholder management experience with a focus on working with the broader business
• Ability to create alignment across teams
• A desire to contribute to the future of Trustpilot and the ability to make crucial technical decisions pragmatically
• You enjoy cloud and SaaS platforms and leveraging the services they provide
• Enthusiastic about empowering people on your teams to be at their best

Desirable

• Own the delivery of significant initiatives and balance delivery with sustainable engineering practices
• Define, prioritise, and facilitate the implementation of deliverables that improve functionality to support business and customer needs
• Facilitate cross-functional scoping, estimation, and feasibility tasks for intended solutions
• Manage and mitigate high-risk elements of initiatives, effectively communicate issues, risks, and dependencies with stakeholders, escalating where appropriate
• Ensure teams have appropriately high technical competence and aim for quality
• Develop and support a great team of skilled and motivated engineers, setting clear expectations via constant feedback and 1:1 practices
• Collaborate with the engineering leadership to engage, develop and retain talent
• Set up team members for success by creating growth opportunities and addressing gaps in skills through mentoring and professional development coaching
• Build a positive, high-performing work environment based on transparency, accountability, and trust