Customer Success Intern, Lepaya
We offer a compensation of 500 Euro/month
Power skill trainings for professionals
Open for applications
Power skill trainings for professionals
201-500 employees
Open for applications
We offer a compensation of 500 Euro/month
201-500 employees
Company mission
To empower professionals worldwide to be more effective in their work and to lead happier lives so that they can ignite businesses.
Role
Who you are
- You have a passion for and an affinity with learning and personal growth
- You enjoy collaborating with others and organizing programs/events
- You are proactive and independent in your work
- You are service-minded and result-driven
- You are fluent in English and preferably Dutch
- You are currently enrolled in a Bachelor’s or Master’s program
- You are available for minimum of 6 months
- You are able to start right away (however we can of course discuss)
- Previous experience in working in a start-up/scale-up environment
- You have a background in Educational Sciences, (Organizational) Psychology, Human Resource Management, Communication studies, or similar field
What the job involves
- We want to offer high-quality training programs to our clients that fits their exact needs
- Together with the Strategic Account Manager (SAM) and Customer Success Manager (CSM), you will be responsible for strengthening our existing client relations and delivering the best Lepaya learning solution
- We need you to help answer all these questions and to implement them to create the best possible Lepaya experience
- Making sure our clients love us
- Assessing client needs and translate these into inspiring learning programs that we believe will have impact (in collaboration with SAM and CSM)
- Help to customize learning programs to better fit the client’s need & context
- Analyzing best practices, trainer/training ratings and the impact of the Lepaya learning experience at the client
- Constantly looking for procedural and process changes to improve operational efficiency
- Collaborating with Onboarding & Implementation team to ensure seamless execution of training programs
- Collaborating with CSM on day to day duties and responsibilities
Our take
Lepaya is an edtech company which was established with the belief that the right training at the right time is paramount to making organisations more productive. They provide training via a hybrid learning model, combining bite-sized online content with group sessions led by experienced trainers.
Lepaya combines "hard" skills with "soft" skills, which they call "power skills" training. Lepaya has worked with scale-ups such as Mollie, Picnic and Bynder as well as multinationals such as L’Oréal, Microsoft and KPMG.
The global training and development sector is worth billions. With its 2023 funding boost (the largest annual funding raise in its sector) and 2022 acquisition of UK-based SpeakFirst, Lepaya aims to drive its mission to make fast-growing companies more productive by upskilling their workforce. Lepaya will use the funding and acquisitions to further expand into European markets such as the UK, Germany, and the Nordics.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2023
$38m
SERIES C
Dec 2021
$36.3m
SERIES B
Total funding: $81.2m
Company benefits
- Disruptive approach to learning and development
- Fun international team
- Inspiring and fast-paced environment
- Lots of responsibility and opportunities for growth
- Our work-to-live scheme: unlimited holidays and Friday off every second week
Company values
- Nimble. In the world of L&D everyone soon finds out that mental flexibility (the physical we leave to you) is essential
- Delight. Our mission is to make it possible for employees to feel great in the workplace
- Impact. We work to live, not live to work
- Excellence
Company HQ
De Weteringschans, Amsterdam, Netherlands
Articles
Leadership
René Janssen
(Managing Director)They were an Executive Vice President & Deputy Chief People officer at Lazada Group.
Peter Kuperus
(Managing Director)They've previously worked at TravelBird as a Vice President and Manager. They have also co-found Westwing Home & Living NL.
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