Regional Services Partner, Elastic
San Francisco
+ Stock program
Software that searches and analyses data in real time
Open for applications
Software that searches and analyses data in real time
1001+ employees
Open for applications
+ Stock program
1001+ employees
Company mission
To build software to make data usable in real-time and at scale for search, logging, security, and analytics use cases.
Role
Who you are
- 10+ years of consultative sales experience with a proven record of consistently exceeding quota
- Of which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm, large scale system integrator, or professional services unit within a software company
- Demonstrated ability to develop and maintain C-level relationships where you are recognized as a trusted advisor
- Experience growing accounts with large and complex pursuits ($M+)
- Highly collaborative and excels in a complex, matrixed environment
- Experience in creating outstanding responses to functional and technical elements of RFIs/RFP
- Project/account management experience
- Team player with strong interpersonal skills
- Ability to thrive in a fast-paced, dynamic environment
- PASSION: Passionate about Customer Success
- BEGINNER'S MIND: Always learning, approaches each interaction with an open mind, a great listener, and hands-on
- THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
- URGENCY: Ability to move fast and drive business value and results
- TEAM PLAYER: A great teammate that everyone enjoys working with and has a generous heart
- TRUST: Trust the company’s core values and have the ability to build trust with everyone you work with
- ADAPTABLE: Excels in high levels of uncertainty
What the job involves
- Elastic’s Professional Services team works across all of our technologies and systems to deliver solutions for our customers
- Our Regional Services Sales Partner is crucial to the growth of our Services business and plays an essential role in growing our practice for our customers located on the West Coast within the Enterprise and Strategic market segments
- You will have ownership of our customer's Services journey from pre-sales to launch while building trusted customer relationships, including C-level sponsors
- The Regional Services Sales Partner must be a strategic problem solver with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy and have strong sales management experience
- The Regional Services Sales Partner is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Elastic investment
- This individual will be expected to understand and lead our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers
- This will include pipeline generation, delivering sales presentations to C-level clients, negotiating commercials and contracts, and overseeing delivery
- Under Elastic’s co-sell model, you will collaborate deeply with our Sales and Customer Success teams
- The primary measurement of success for this role will be YOY growth in overall services bookings and customer satisfaction
- Complete Elastic training and become an authority in our consulting methodologies and practices
- Evangelise Elastic’s ability to deliver business outcomes and our delivery methodology to our customers located on the West Coast within the Enterprise and Strategic market segments
- Apply industry expertise and business insight to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
- Engage customers, especially C-Level, using a consultative selling approach that positions Elastic and yourself as a long-term trusted advisor relationship
- Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Elastic Stack
- Exceed growth and bookings targets, ensure organisational health, and drive customer satisfaction
- Develop and lead a territory plan and a personalized account plan for each customer, which aligns with their business goals
- Forecast accurately and timely, build a pipeline, and progress opportunities to deliver YOY growth
- Form a strong relationship with the Sales, Customer Success organization, and regional Alliances/Partner organizations that are instrumental to success. You should be able to operate in a co-sell model, collaborate, and establish relationships
- Be an integral part of hiring and mentoring new Services Sales Partners
- Contribute to enhancing our delivery methodology, services practice, and industry POV's
Our take
Elastic develops the Elastic Stack, an open-source set of tools that includes Elasticsearch, Kibana, Beats, and Logstash, designed for data search and analysis. It also offers X-Pack, which adds commercial features to the Elastic Stack, and Elastic Cloud, a suite of SaaS (Software-as-a-Service) products.
This technology is widely used by major companies like eBay, Wikipedia, Yelp, Uber, Lyft, Tinder, and Netflix, along with over 17,000 other organizations. It is applied in various use cases, including application and website search, enterprise search, logging, infrastructure monitoring, application performance management (APM), security analytics (enhancing SIEM applications), and business analytics.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2016
$58m
SERIES D
Jun 2014
$70m
SERIES C
Total funding: $162m
Company benefits
- Toast to your health: Fully paid health coverage for you and your family, in many locations
- Craft your calendar: Flexible location and schedule for most roles
- Create space for you: Distributed by design workforce, plus generous number of vacation days each year
- Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits
- Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about
- Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent)
Company HQ
Union Square, San Francisco, CA
Leadership
Shay Banon
(Co-Founder & CTO)Previously held the position of Technology Director at GigaSpaces Technologies.
Simon Willnauer
(Co-Founder)Previously spent 13 years at The Apache Software Foundation, holding various positions such as VP Apache Lucene and Lucene Core Commiter and PMC Member.
Uri Boness
(Co-Founder)Previously worked as a Software Architect and Head of Search at Orange11 for 7 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 79 more jobs at Elastic