Reliability Lead, League
CA$111.8-157.3k
+ Equity, Bonus
Consumer experience platform for healthcare
Open for applications
Consumer experience platform for healthcare
201-500 employees
Open for applications
CA$111.8-157.3k
+ Equity, Bonus
201-500 employees
Company mission
To power next-generation healthcare experiences with a platform built to enable CX transformation.
Role
Who you are
- 8+ years of relevant work experience in the reliability field
- Experience as a team lead or people manager, and interest to grow your career into management
- Experience with Cloud Providers - GCP preferred
- Experience with monitoring systems - Grafana/Prometheus preferred
- Experience implementing observability best practices
- Experience with container orchestration systems - Kubernetes preferred
- You know how to write high-quality and testable code in Python, Go, or other languages
- Experience working with automation in critical production environments, ensuring their reliability
- Experience analyzing and troubleshooting distributed systems
What the job involves
- League's Reliability Team builds and maintains the infrastructure and processes that allow engineers to create and run systems that consistently perform in an optimal fashion. This results in a dependable experience for our users.
- You will lead the team in advancing our reliability capabilities, including reactive tools (monitoring, alerting, tracing, incident response) and proactive tools (performance testing, chaos engineering)
- In this hands-on leadership role, you'll be a key individual contributor (at least 75% of the time initially) while also leading and mentoring one Reliability Engineer
- You'll have the opportunity to expand the team over time as we scale our reliability efforts
- Collaborate with cross-functional teams to facilitate the adoption of reliability tooling and processes
- Report on and provide insights and recommendations on the reliability of League's systems
- Manage roadmap priorities, deadlines, and deliverables
- Design, build and improve capabilities to improve League’s reliability posture and practices
- Support the adoption of Service Level Objectives (SLO) and error budgets
- Enhance the way availability, latency and overall system health is measured and monitored
- Improve tooling for observability, alerting and incident response across backend, web and mobile platforms
- Improve tooling and guidelines for Load and Performance testing
- Uphold quality standards by performing code reviews and monitoring performance
- Mentor other team members on reliability standards and best practices
- Security-related Responsibilities:
- Compliance with Information Security Policies
- Compliance with League’s secure coding practice
- Responsibility and accountability for executing League's policies and procedures
- Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
Application process
- Submit Your Application: You’ll receive a confirmation email right away
- Talent screen: Learn more about our culture, get alignment on your compensation expectation prior to committing to next steps
- Hiring Manager Chat: Meet the hiring manager straight away to discuss your technical experience
- Meet the Cloud Platform Team: Dive into technical discussions and learn how you can make an impact at League
- Final Steps: Meet our senior leader to discuss our mission and vision
- Offer and onboarding!
Our take
Health benefits are a top requirement for anyone seeking a new job in the US today, but classic one-size-fits-all plans are no longer regarded fit for service. League's platform - for payers, providers, consumer health businesses, and employees - connects all benefits in one HIPAA-compliant place, to enable all bodies involved with health benefits to provide better customer healthcare experiences.
League is already one of the bigger players in the employee wellness space, having capitalized on the recently accepted correlation between employee health and productivity to secure huge clients like Uber, Shopify and Unilever. The company has seen significant investment which will support the scaling of its platform-as-a-service offering, to position it as the leading digital infrastructure for an integrated health ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2022
$95m
SERIES C
Jul 2018
$47.1m
SERIES B
Total funding: $171.1m
Company benefits
- Flexible medical and dental plans
- 401(k) and RRSP matching programs
- Health, lifestyle, learning and family spending accounts
- Employee stock option program (ESOP)
- Generous leaves (including parental and sabbatical)
- Flexible time off
Company values
- Creating a healthier future: We believe in what we do, and we are not afraid of audacious goals or big ideas. We are here to change the lives of millions.
- Aspiring to live our best lives: We encourage each other to live life to the fullest, inside and outside the office.
- Building a dream team: We believe success is a teams sport. We all contribute to the growth of our team by listening, learning, being respectful, lending a helping hand and championing diversity.
- Taking ownership: We trust you to do your job, take risks, succeed, fail and try again. Take initiative, get creative and be resourceful. We're behind you 100%.
- In it to win it, together: We have a huge mission, so bring all of your mabition, innovation, ingenuity, creativity and grit. This is not for the faint of heart.
- Invested in inclusion: We believe that every Leaguer belongs.
Company HQ
Entertainment District, Toronto, ON
Articles
Leadership
Michael Serbinis
(CEO & Founder)Founder of DocSpace and Kobo. Experience as CEO for Three Angels Capital and Board Director for Vector Insitute, among other prominent business leadership roles.
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