IT Support Specialist, sennder
+Virtual option plan for eligible roles + Objective-based bonus
Digital freight-forwarder platform
Be an early applicant
Digital freight-forwarder platform
501-1000 employees
Be an early applicant
+Virtual option plan for eligible roles + Objective-based bonus
501-1000 employees
Company mission
Take logistics in a new direction and bring a new degree of transparency and flexibility to the industry.
Role
Who you are
- Proactive mindset and a service attitude, interested in providing end user support, with strong problem-solving skills
- Quick adaptation to new technologies and enjoyment of optimization and automation
- Excellent communication skills in English (B2/C1 level); Dutch language is a plus
- Experience with common operating systems, client hardware, meeting room equipment and related services
- Basic knowledge of wired and wireless networks (LAN and WLAN)
- Certification such as CompTIA A+, Google IT Support Professional Certificate or similar is a plus
What the job involves
- We are a growing team looking for a Junior IT Specialist in the IT department to help us on our journey to revolutionize road freight logistics
- As a Junior IT Specialist, you’ll work on interesting responsibilities like providing on-site and virtual remote IT support to our employees, maintaining on-site systems and our global IT services and help bringing IT at sennder forward
- You’ll be collaborating closely with the whole team to provide excellent IT service and support, matching sennder’s IT SLOs
- Deliver on-site IT service in alignment with IT guidelines and SOPs
- Keep local ITC systems up-to-date and up and running
- Ensure meeting rooms on-site are working
- Ensure devices, resources and licenses are used efficiently
- Deliver virtual remote IT service for other offices
- Prepare computers for assignment and prepare for reassignment after return
- Keep track of IT stock and initiate restocking, repair, recycling or secure disposal of broken gear
- Handle IT asset inventory updates
Our take
The global freight industry is massive, with estimates of its size ranging from $8 trillion to $12 trillion annually. Freight forwarding — the process of organising how and where items will be shipped around the world, and specifically the technology that underpins that work — continues to be a huge area of the logistics market.
Sennder, a digital freight forwarder focused on transporting cargo around Europe, is working towards becoming one of the biggest players in the European market. Sennder's current strategy, following major funding, is to expand rapidly, building upon existing expansions including Cars&Cargo, Uber Freight Europe and Everoad.
Although it is one of the most well-funded of the freight forwarders, Sennder will face direct competition in Europe from the likes of Zencargo, as well as international pressure from international giants such as the US' Flexport. To keep them ahead in the market, Sennder must ensure it keeps on top of developing tech such as fleet management systems and the use of the blockchain to manage automation. As well as this, they must battle with an increasingly climate-conscious consumer base putting growing pressure on the logistics industry to cut down its environmental costs. Ensuring it keeps a balance between performance and innovation will be crucial to Sennder's success going forward.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2022
$63.5m
LATE VC
May 2021
$80m
SERIES D
Total funding: $385.3m
Company benefits
- A fast-growing company, transitioning from startup to scale-up, where your work will make an impact on our growth and lead to several career opportunities
- An international team of 900+ people with 65+ nationalities spread across 7 country offices with English as our company language
- A quarterly feedback and review process for personal development. We also use “Objectives and Key Results” for company goals
- A structured promotion process, providing everyone with fair and transparent career growth
- Learning and development opportunities on the job and through conversations with your manager
- Various opportunities to connect with colleagues, formally and informally, digitally or in person (when allowed), through regular team events, company get-togethers, and partnership events with other companies and local organizers
- When in office: unlimited snacks, drinks, and fruits
- Compliance with COVID-19 restrictions when required with remote interviews, onboarding, and working
Company HQ
Tiergarten, Berlin, Germany
Leadership
David Nothacker
(CEO)David is also the co-founder of SmilingBox, and spent almost 5 years in strategy consultancy at Roland Berger.
Julius Koehler
(Managing Director)Julius began their career in logistics, working for the likes of Daimler, Roland Berger and McKinsey. They were also Senior Director of Business Development at WatchMaster.
Nicolaus Schefenacker
(Managing Director)With an MA in Business Administration, Nicolaus is an ex-strategy consultant for engineered and high tech products.
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