Forward Deployed Full-Stack Engineer, deepset

• If you love solving complex product challenges hands-on and want to see your work deliver immediate, real-world impact, this role is for you
• 7+ years of professional experience in Full-Stack Engineering, Solutions Engineering, or Forward-Deployed/Customer-Facing Engineering roles
• Strong proficiency in JavaScript/TypeScript, React, and backend development in Python
• Solid mastery of:
• REST APIs, data modeling, and SQL databases
• CI/CD pipelines, testing strategies, and production-grade coding standards
• Containerized environments (e.g., Docker; Kubernetes familiarity is a plus but not a core requirement)
• Evidence of shipping customer-facing features and operating production systems
• Experience integrating with enterprise systems (authentication, APIs, security/compliance requirements)
• Excellent communicator who is comfortable working with customer executives and engineering teams under time pressure

Desirable

• We’re hiring a Forward Deployed Full-Stack Engineer to work directly with our strategic customers. By embedding with their teams, you will design, build, and ship production-ready features, integrations, and workflows on top of deepset’s AI Platform
• You’ll blend a product-engineering mindset with customer-facing technical depth: crafting intuitive UIs, reliable backend services, and integration patterns that accelerate AI adoption
• Own technical outcomes from POC → production: frontend workflows, backend services, customer-specific integrations, and feature extensions
• Build intuitive React/TypeScript UIs and robust backend logic in Python that enable enterprises to orchestrate large-scale LLM applications
• Produce reference architectures, reusable UI components, and integration templates; upstream productizable improvements to Product & Engineering
• Unblock enterprise environments by defining API requirements, designing data flows, aligning on authentication models (e.g., OIDC/SAML), and integrating with customer systems
• Drive clarity from ambiguity: translate customer needs into well-scoped product solutions and deliver fast time-to-first-value
• Define success metrics with customers: usability expectations, performance constraints, data consistency guarantees, and UX quality standards
• Implement testing, monitoring, and lightweight observability for customer-facing workflows you build
• Support planned releases, customer rollout coordination, and backward-compatibility validation to ensure smooth upgrades
• Work closely with users, product managers, designers, and engineers to deeply understand customer workflows and shape intuitive end-to-end experiences
• Train customer teams on the features you deliver—UI concepts, APIs, customization hooks, and troubleshooting paths
• Prioritize “productization opportunities” with Product/Engineering based on real-world usage and field signal
• Document clearly: setup guides, UX flows, API examples, best practices, and “golden path” usage patterns
• Handle urgent customer-facing issues during high-priority deployments or escalations