Software Engineering Intern, Dropbox
Customer Experience Technology, Summer 2024
CAD $5,500/month
Smart workspace company
Job no longer available
Smart workspace company
1001+ employees
Job no longer available
CAD $5,500/month
1001+ employees
Company mission
Dropbox's mission is to design a more enlightened way of working.
Role
Who you are
- Currently pursuing a BS in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience, graduating in Spring of 2026
- Experience writing or shipping software (Python and/or JavaScript) as part of coursework, personal projects, internships, coding competitions or research
- Passion to learn, problem solve, and challenge the status quo
What the job involves
- As Software Engineering Intern - Customer Experience Technology, you are part of a top-notch learning experience with diverse professionals from all backgrounds
- You’ll work side-by-side with a dedicated, experienced Dropboxer as your mentor, have ownership of a high-impact project, and receive regular and effective feedback on your work
- We’ll also help you connect with fellow interns, establish mentors, and build the foundation of a strong professional network
- Our goal is to create a robust and impactful learning experience
- You can expect to apply your coursework and further develop your experience across the Customer Experience (CX) Technology team
- As a CX Technology intern, you'll be involved in a full-stack project focusing on areas such as:
- Enhancing the Customer Experience team's ability to understand and resolve users' issues
- Influencing the user interaction with Dropbox through our support website
- Integrating support ticketing with internal systems for seamless operations
- Advocating for secure and scalable internal development practices
- Developing tools to empower users in diagnosing and resolving issues independently
- We'll collaborate with you to align with your school's schedule, ensuring a 12-week internship duration
Our take
Dropbox started by helping people bring together their files in one central place. The contents of these folders are synchronised to Dropbox's servers along with other computers and devices where the user has installed Dropbox, keeping the same files up-to-date across all devices.
Nowadays, there are lots of competing companies in cloud storage, and some with better distribution (e.g. Google and Apple). This explains why Dropbox is making a big push to reinvent itself after a fairly disappointing run since its IPO in 2018. The new Dropbox turns folders into "Spaces", which are collaboration hubs for teams, complete with comment streams, artificial intelligence tools and integrations into services such as Slack.
The company continues to build out its offerings through acquisitions, such as that of Formswift, bolstering its end-to-end agreement workflow capabilities. Indeed, It's very clear that Dropbox is trying to make a big move from being just a storage company. This seems to be a necessary move given the competitive nature of the industry it is operating within.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2014
$350m
SERIES C
Oct 2011
$250m
SERIES B
Total funding: $607.4m
Company benefits
- Medical, dental, and vision coverage
- We offer a generous company contribution toward individual medical, dental, and vision insurance coverage, including contributions toward dependent premiums
- Keep sharing and collaborating with friends and family even when you’re not at work with free Dropbox space for your whole crew
- Take the vacation you’ve always dreamed of with up to four consecutive weeks of paid time off
- Celebrate common holidays without your paycheck taking the hit with 11 company paid holidays
- Each Dropboxer has access to 32 hours of paid volunteer time off each year that they can use to support the causes close to their hearts
- We regularly offer panels and seminars featuring the best minds in tech, talent, diversity, and beyond that any Dropboxer can attend from the comfort of their home
- No two Dropboxers are the same, and their benefits shouldn’t be either. Our Perks allowance empowers employees to customize their benefits in line with what really matters to them
Company HQ
Mission Bay, San Francisco, CA
Leadership
Arash Ferdowsi
(Co-Founder)Studied Computer Science at MIT before founding Dropbox straight out of university
Drew Houston
(Co-Founder & CEO)Studied Computer Science at MIT before founding Dropbox straight out of university
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