Manager of Software Engineering, Jobber

• A track record of success in being an established software engineer, as well as time spent in a leadership position, guiding a team in the delivery of quality software
• Strong full-stack technical background, including design and architectural experience. Deep knowledge and experience in either Ruby On Rails environments or ReactJS is essential
• A drive to succeed and deliver impactful projects on time. For a high performing team with a solid roadmap that might look like getting out of their way, but for a team whose delivery is in doubt, it means getting in and getting dirty, and working with the team to find a path back to success
• The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems
• Effective written and oral communication. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions
• To be a leader and mentor. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports throughout the journey to ensure goals are being met and exceeded

Desirable

• The Expansion team is part of Jobber’s Growth group. Growth at Jobber is all about finding ways to impact core business metrics - activation, expansion, retention, etc. - using code, data, and experimentation
• The Expansion team specializes in helping SPs unlock the full potential of the Jobber platform, guiding them through the upgrade/downgrade process and enabling product-led discovery of features
• You’ll be leading a highly capable and talented team made up of Intermediate to Staff-level engineers, supporting their growth and helping them deliver meaningful impact for our Service Providers
• As an Engineering Manager, you’ll play a key role in guiding architectural and technical decisions, collaborating closely with senior technical leaders to ensure our solutions are both technically sound and strategically scoped to deliver iterative, high-impact results
• Reporting to a Senior Manager of Software Engineering, the Manager of Software Engineering will lead and support their team members in developing their skills and advancing their careers—all while contributing to our mission of empowering small businesses
• You’ll also play a key role in shaping the technical direction of our platform, ensuring it remains reliable and high-performing as we scale Jobber
• Live and breathe performance facilitation. You want to work with your team(s) to help them master their individual crafts, while also collaborating to build extraordinary experiences and systems
• Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team’s success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach
• Develop a world-class team alongside a world-class organization. You’ll participate in recruiting events and the hiring process while also working to level up your internal team while implementing new processes, all to develop a world-class engineering department
• Remove roadblocks and build guardrails. You’ll work with the other leaders to create and maintain an environment where people can rapidly produce top-quality work that ultimately helps our customers be successful
• Collaborate with other stakeholders across the business. Whether it’s our Management teams within Product, or our Business Technology teams, you’re working closely with other Jobberinos to find the best solutions in Jobber for small businesses