Senior Product Owner, Lloyds
Channel Integration
£76.2-104.6k
Salary varies depending on location and experience. Plus annual bonus award, subject to Group performance and share schemes including free shares
More information about location
2+ days a week in office
Retail and commercial bank
Job no longer available
Retail and commercial bank
1001+ employees
Job no longer available
£76.2-104.6k
Salary varies depending on location and experience. Plus annual bonus award, subject to Group performance and share schemes including free shares
More information about location
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Strong experience as a Product Owner, ideally in complex, multi-channel or integration environments
- A track record of leading product roadmaps, managing backlogs, and working with multiple feature teams
- Experience working with APIs, SDKs, and system integration – you don’t need to be an engineer, but you understand the concepts and can make informed decisions
- Passion for delivering personalised and customer-centric digital experiences
- Strong stakeholder management skills – able to bridge business, technology, and design communities
- Comfortable working in agile environments with cross-functional teams
- Experience in large-scale transformation or platform delivery is an advantage (e.g. decisioning, martech, or personalisation platforms such as Pega CDH)
- Inclusive leadership style, with the ability to coach, mentor, and bring people together to achieve shared goals
What the job involves
- At Lloyds Banking Group, we’re building the bank of the future – one that truly puts customers at the heart of every interaction. A key part of this ambition is our Customer Decisioning Lab, where we’re transforming how we use data and intelligence to deliver next best experiences (NBX)
- As the Senior Product Owner for Channel Integration, shape the vision, strategy and delivery of how our decisioning capabilities connect into customer channels to deliver personalised and connected experiences for our customers
- You’ll ensure our engineering and design squads are focused on the right priorities to unlock connected, personalised journeys – while balancing customer needs, technical feasibility, and business value
- This is a senior role with significant impact: the integrations you deliver will shape how millions of people experience Lloyds Banking Group every day
- Own and evolve the product vision and roadmap for channel integration, ensuring alignment with the wider Customer Decisioning strategy
- Partner with engineering leads, architects, and delivery teams to design and deliver APIs, SDKs and integration patterns that connect our decisioning ecosystem into digital and non-digital channels
- Act as the voice of the customer and business – ensuring decisions are grounded in delivering better, more personalised experiences and measurable value
- Translate complex needs into clear product backlogs, epics and user stories; continuously prioritising to maximise value delivered
- Work closely with channel product managers and business stakeholders to understand integration requirements and align delivery
- Champion modern product management practices across the lab – including discovery, experimentation, and outcome-focused delivery
- Collaborate with partners across technology, data, risk and compliance to ensure solutions are safe, scalable, and sustainable
Application process
- End Date: October 9, 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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