Solution Architect, Contentful
+ Stock Options
More information about location
Content management platform
Job no longer available
Content management platform
501-1000 employees
Job no longer available
+ Stock Options
More information about location
501-1000 employees
Company mission
To modernize how content flows by leading the transition from legacy CMS to content infrastructure.
Role
Who you are
- At least 5 years-experience in a similar customer-facing role, for example in a technical consultant, solution engineer or implementation engineer role at an API-first (REST, GraphQL) SaaS company
- Professional experience working on projects that utilize microservices-based architectures and transitions away from monolithic architectures
- Experience working on digital experiences beyond the web is a plus
- Developer skills in any of the following: Javascript ES6, Ruby, Node.js, .NET, Swift, Java, Python or PHP
- Experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby)
- Professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications
- Bachelor’s Degree or equivalent experience (Engineering, Computer Science, or a related field)
- Comfortable working in a fast-paced environment with multiple customer engagements at once
- Strong interpersonal, presentation and persuasion skills with the ability to build diverse relationships and influence technical and non-technical audiences
- The ability to work both autonomously and with a team to drive customer results
What the job involves
- Contentful’s Solution Architects are principally outwards-facing
- They are trusted advisors of technologists, developers, content creators and project/product managers
- As a Solution Architect at Contentful, you’ll have the opportunity to work with international teams post-sale, from visionary brands to innovative digital agencies
- Your technical guidance and product expertise will help customers make the right decisions and achieve success with their project
- Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases
- Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
- Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers
- Create prototypes or code examples to facilitate customer onboarding and to support projects
- Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends
- Continuously seek, synthesize and communicate customer product feedback to our Product Management, Engineering, and Marketing teams
- Support engagement managers on quoting and scoping of SOWs
- Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful
- Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others
- Within Contentful, you will work closely with Technical Project Managers and Solution Architects on accounts implementing Contentful
- You will be following the architectural approach and project plan laid out by the account team in order to make sure the implementation is successful and delivered in a timely manner
- You will also be expected to report and manage risk as well as adapt and work with the customer in real-time to overcome any obstacles
- The insights gained during your work with customers will enable you to provide valuable input to our Product Management and Engineering departments
- Your first hand accounts of how customers interact with our product, tempered by your experience, will provide crucial real world context for our teams’ building efforts
- Your experience working with customers will allow you to continually refine our best practices and form opinionated advice
- There are also opportunities to contribute to Contentful’s thought leadership by participating in our Voice of the Customer sessions with the product team, writing blogs, leading workshops, or speaking at our Contentful conference
Our take
Creating, distributing and managing digital content can be complex, time-consuming and difficult, especially at scale. Contentful solves this problem by centralizing all content management into one API-based system.
Since founding in 2013, Contentful has grown to become one of the largest companies of its kind. It now serves thousands of customers, many of which are enterprises such as Danone and Bang & Olufsen. Importantly, the company has continued to improve its offering, for example by partnering with eSSENTIAL Accessibility to offer a way for users to achieve ADA compliance.
In recent years, Contentful has grown its executive team, attracting top talent from companies like Zendesk and Atlassian which has helped to accelerate its ambitious growth strategy. It has also expanded its relationship with AWS, launching the Contentful Composable Content Platform in AWS Marketplace, a key move that will help to broaden its reach and ensure it remains a key player in the competitive CMS market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$175m
SERIES F
Jun 2020
$80m
SERIES E
Total funding: $333.1m
Company benefits
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Generous amount of paid time off, including vacation days, education days, and volunteer days
- Use your personal education budget to improve your skills and grow in your career
- Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- Use your physical fitness budget to get away from your desk and support your physical wellness
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Comprehensive health/dental/vision care package covering 100% of monthly premiums for employees
- 16 weeks of paid parental leave to care for and focus on your growing family
- New hire office equipment stipend. Get the gear you need to work at your best
Company HQ
Brunnenviertel, Berlin, Germany
Leadership
Paolo Negri
(CTO)Previously worked as Senior Developer at AutoScout24, and Senior Developer Team Lead at Wooga.
Sascha Konietzke
(CSO & Board Member)Previously worked as EMEA Manager at Hewlett-Packard, and founded a range of companies including angel investment firm Ko9.
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