Account Manager, OpenX
Demand Platform Operations
£45-53k
More information about location
Sell-side platform
Open for applications
Sell-side platform
201-500 employees
Open for applications
£45-53k
More information about location
201-500 employees
Company mission
OpenX's mission is to create awesome programmatic marketplaces.
Role
Who you are
- This role is ideal for a programmatic account management professional with a strong foundation in RTB, technical troubleshooting, and business growth strategies, ready to take full ownership of demand partner engagements
- The ideal candidate will be a strategic thinker with a good understanding of RTB exchange optimization, supply-side technical capabilities and opportunities, and strong analytical skills
- 3–5 years of experience in programmatic advertising, ideally in a DSP, SSP, or exchange-facing account management role
- Deep understanding of real-time bidding (RTB), programmatic deal types (PMP, Open Exchange, RTG), and ad tech integrations
- Experience with DSP-specific technologies or bidstream troubleshooting
- Proven track record of managing client relationships and identifying revenue or performance improvement opportunities
- Skilled in managing and prioritizing multiple accounts and projects simultaneously with strong attention to detail
- Strong analytical skills with the ability to interpret complex data sets and translate insights into actionable plans
- Proficient in Excel, PowerPoint, and Google Workspace; experience with Looker or similar BI tools a plus
- Exceptional communication and presentation skills; able to simplify technical concepts for varied audiences
- Self-starter with a customer-first mindset and a collaborative approach to problem-solving
- BA/BS degree or equivalent experience in business, marketing, analytics, or related field
- Fluency in English and either French or German preferred
What the job involves
- The OpenX Demand Platform Operations team manages all DSP relationships across the OpenX Ad Exchange globally
- Reporting to the VP, Demand Platforms, the EMEA Demand Platform Account Manager will be responsible for owning and growing a portfolio of EMEA DSP relationships, ensuring their operational success, technical integration health, and revenue performance across OpenX's supply and product offerings
- This person will work closely with the Account Director in region, as well as OpenX’s technical, publisher, and buyer-focused teams to build valuable relationships with DSP partners and deliver overall superior service
- This role will interface cross-functionally across our supply, product, support, finance, and buyer teams and act as a key voice for our demand partners in internal prioritization and external planning
- Independently manage a portfolio of mid-sized DSP partners, maintaining strong relationships and serving as the day-to-day point of contact
- Act as a trusted advisor by understanding each DSP’s business model, integration architecture, and monetization goals
- Lead regular client calls, business reviews, and ad-hoc working sessions to align on priorities, challenges, and growth opportunities
- Monitor and grow DSP revenue through deep performance analysis, opportunity identification, and upselling OpenX products or integrations
- Proactively track and report on key revenue trends and business drivers within your portfolio, escalating risks and opportunities to leadership as appropriate
- Partner with the Platform Partnerships (BD) team to support joint account plans and strategic initiatives
- Troubleshoot and resolve integration issues, campaign discrepancies, or marketplace quality concerns with support from internal teams
- Drive optimization initiatives by identifying areas for improved efficiency, bidstream health, and marketplace performance
- Support onboarding and go-to-market planning for new DSP integrations or product features
- Use tools such as Excel, Looker, and internal dashboards to assess account performance and deliver insights
- Create, maintain, and present regular business reviews and ad-hoc performance analyses tailored to each DSP’s unique objectives
- Liaise with Product, Engineering, Support, and Marketplace Quality to represent DSP needs and surface opportunities for platform enhancements
- Ensure accurate documentation, process adherence, and knowledge sharing with internal stakeholders and junior teammates
Salary benchmarks
Our take
Programmatic advertising - the automatic placement of advertisements typically conducted via the internet and based on a personalised understanding of viewers’ online profiles - has become a vital tool for every business. OpenX provides the infrastructure for this booming industry with their ad exchange platform.
The company is now focused on adjusting its platforms to reflect the values of the modern society it is doing so much to shape. That means accepting tough but fair multi-million dollar FTC fines for data breaches as well as becoming the first ad exchange to go carbon neutral.
The challenge of competing with both ever-changing views on the value and efficacy of programmatic advertising is not a small one. However, OpenX has proven that it is able to innovate with the times. It has deep partnerships across the ecosystem, partnering with Attain in 2022 to enable supply-side targeting for advertisers, enabling the company to reach further heights.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2013
$25m
SERIES E
May 2011
$20m
SERIES D
Total funding: $75.5m
Company benefits
- Dental and vision for both employees and their families
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Pasadena, CA
Leadership
Damon Reeve
(Board Director)Previously Board Director at Snowplow Analytics for 3 years and CEO of Authenticated Digital for 4 years. Currently acts as CEO for Ozone.
Scott Switzer
(Advisor)Previously Limited Partner at FirstMark Capital for 8 years and Advisor at Flybridge Capital Partners for 4 years. Acts as CTO for Ozone.
John Gentry
(CEO, not founder)Previously acted as President of Spot Runner, developer of the Malibu Media Platform, an online media exchange that simplifies the buying and selling of television media. Experience as Chief Revenue Officer of Green Dot, the pioneer and market leader in the prepaid debit card industry.
Share this job
View 15 more jobs at OpenX