Presales & Implementations Engineer, InvGate
Service and IT asset management solutions
Be an early applicant
Service and IT asset management solutions
201-500 employees
Be an early applicant
201-500 employees
Company mission
To help its customers help their customers through capabilities designed to optimize IT service delivery and support.
Role
Who you are
- Think analytically
- Hold or are working towards a degree in Engineering or Computer Science
- Have strong communication and negotiation skills
- Enjoy working with clients, have good energy, and are empathetic
- Have previous experience in software implementations and/or Presales, particularly ITSM, ITAM or ITIL
- Are bilingual in English and Spanish
- Having previous experience using InvGate products is a big plus!
What the job involves
- To support our continuous growth we are looking for a bilingual Presales & Implementations Engineer to join our team
- This key customer-facing position is responsible for understanding our client's business processes and mapping these processes to our software solutions
- You will advise potential clients on technical aspects during the sales process, as well as implement our products to ensure that customers get the most value from our offerings
- Delivering technical solutions to prospects or clients for ITSM & ITAM applications, including demos and proofs of concept, as well as production implementations
- Validating the solutions offered to prospects, from both a technical and project planning point of view
- Supporting Sales Representatives during the entire sales process, from request for information (RFI) and request for proposal (RFP), to contract negotiation and closing
- Generating documents to make configuration easier including tips around implementation best practices
- Interfacing between customers and our R&D teams to solve complex technical or product/implementation issues
Our take
InvGate is helping streamline the digital operations of enterprises, with tools that put every department on the same page of their digital transformation journey and remove the complexities of integrating new tech.
The company's comprehensive suite combines a Service Desk to optimize ITSM and ESM processes, and Insight tools that supply network visibility IT asset control. Capabilities include ticket management, analytics, automation workflows, an asset inventory, and many more - all designed to make the platform a valuable asset for enterprises that have a need to streamline several different and varied functions.
As more and more enterprises seek to accelerate their transformations, the appetite for InvGate's solutions is likely to rise. The company secured its first institutional investment in 2023, led by Riverwood Capital, that is cited to further development of its product platform and support global expansion efforts.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jul 2023
$35m
GROWTH EQUITY VC
Total funding: $35m
Company benefits
- Language classes: We are a multinational and multicultural company. Master your English with in-company classes
- Technical trainings: Python? Big Data? Databases? We offer technical training, both in-house and from top educational institutions
- Amazing perks: Barbecues, summer beach houses, fixed monthly credit on your digital wallet for food establishments, extended licenses and many more surprises
- Hybrid and remote work options: Our offices are set up so you can make the most of your time. We work from there a few times a week, and remote work is available for people outside the AMBA region. We offer reimbursement for work-related expenses in all cases
Company HQ
SoMa, San Francisco, CA
Leadership
Ariel Gesto
(Co-Founder & CEO)Executive with 20+ years experience. Has worked at NCR, La Nacion and Inventec, and been an Entrepreneur with Endeavor since 2013.
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