Technical Account Manager, Together AI
$150-220k
+ Equity
4 days a week in office
Cloud platform for building generative AI
Be an early applicant
Cloud platform for building generative AI
21-100 employees
Be an early applicant
$150-220k
+ Equity
4 days a week in office
21-100 employees
Company mission
To empower developers and researchers at organizations of all sizes to train, fine-tune, and deploy generative AI models.
Role
Who you are
- 5+ years of experience in a customer-facing technical role with at least 2 years in a post-sales function
- Strong organizational skills and ability to manage dozens of customer implementations at once
- Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments
- Strong understanding of training, fine-tuning and inference in the context of open source LLMs
- Proficiency in Python and JavaScript, with experience building and delivering prototypes on API platforms
- Familiarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible), container infrastructure (Docker)
- Strong sense of ownership and willingness to learn new skills to ensure both team and customer success
What the job involves
- As a Technical Account Manager at Together AI, you will work with our customers to create business value through AI applications
- Technical Account Managers at Together are the foremost voice of the customer internally and the first line of defense externally
- TAMs directly impact the path to renewal and expansion for our customers, making them an integral component of the overall revenue team
- This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment
- Act as a technical advisor to our most strategic customers, deeply embedding with them to support the ideation and development of training, fine tuning and inference solutions on Together
- Build educational content and tooling for both internal and external use around Together’s solutions (i.e., playbooks, blogs, demos, etc.)
- Manage customer state at all times from active support tickets, to current implementation success to identifying potential new technical avenues of growth
- Build and maintain strong relationships with technical stakeholders within accounts, ensuring the successful deployment and scaling of their applications
- Deliver high-value feedback to our Product, Engineering, and Research teams, ensuring our platform continues to evolve to meet customer needs
Our take
Founded in 2022, Together AI is a research-driven AI company that operates a cloud platform for building and running generative AI. The company also contributes to open-source research, models and datasets to advance the use of machine learning.
Together AI's platform enables developers, researchers and businesses to train, fine-tune and deploy generative AI for their needs. With Generative AI gaining a lot of attention recently, the company has some high-profile competitors such as ChatGPT, but its focus on research makes it stand out.
The company has has an incredibly strong start, evidenced by its substantial funding and Unicorn status. It is using these funds to develop its products to cater for larger organisations, as well as expanding its compute capacity across the world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Mar 2024
$106m
SERIES A
Nov 2023
$102.5m
SERIES A
Total funding: $228.5m
Company benefits
- Competitive health insurance plans
- Dental and vision insurance
- Pre-tax flexible spending accounts
- Mental health support and services
- Income protection & retirement
- 401(k) plan
- AD&D insurance
- Life insurance
- STD & LTD insurance
- Monthly team lunches
- Flexible time off policy
- Team-driven celebrations and events
- Monthly commuting stipend + pre-tax bene
Company values
- Empower Innovation - Everything works best when we help the open-source community work better together
- Discover the magic - Our wonder, curiosity, and hope drive us to find ways to make everyone’s lives better
- Do more with less - We are optimizers, making the most with what we have and not taking more than what we need
- Open to any prompt - We don’t know what’s possible until we try
- Model stewardship - We build everything with the purpose of benefiting society
Company HQ
The Castro, San Francisco, CA
Articles
Leadership
Ce Zhang
(CTO)Previously Professor at ETH Zurich, Postdoc Researcher at Stanford University and Research Assistant at University of Wisconsin-Madison.
Vipul Ved Prakash
(CEO)Previously Senior Director at Apple, CEO and CTO at Topsy and Founder at Cloudmark.
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