Partnership Development Manager, Infobip
$108-140k
+ This position also has the opportunity for higher earning potential based on a variable compensation plan + Employee share ownership plan
Full-stack communications platform as a service
Be an early applicant
Full-stack communications platform as a service
1001+ employees
Be an early applicant
$108-140k
+ This position also has the opportunity for higher earning potential based on a variable compensation plan + Employee share ownership plan
1001+ employees
Company mission
To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.
Role
Who you are
- Experience with hunting and nurturing new partners is highly desirable
- Proven success working with and built strong, established relationships with ISVs, DMAs, VARs, and SIs
- Experience working in small to medium companies or startup environments; is comfortable wearing multiple hats in previous roles; worked in newly created departments. Ability to work in a matrixed work environment
- Able to successfully work both strategically and tactically with flexibility in working with less structure; can successfully navigate through and handle complex projects to achieve end goals
- Skilled at managing partner relationship records and keeping accurate account data using Salesforce
What the job involves
- As a Partnership Development Manager (PDM), you will contribute to the growth of our North America region by reaching top-tier customers through all available go-to-market (GTM) strategies, focusing on new and existing partnerships
- The main goal as a PDM will be to act as a primary contact for strategic partnerships in order to extend Infobip’s reach in our region – exposure, increase number of use cases, and accelerate GTM – while enriching our Partner’s capabilities. You will also take a lead role in cross-functional project teams, share best practices, and lend insight/knowledge internally among teams
- You’ll be in close communication and contact with our Global Strategic Partnerships team, Pre Sales and Partnership Operations, as well as our Product and Marketing teams to create a value proposition for our customers and partners
- Achieve assigned sales goals, successfully manage projects of significant regional partnerships, help improve gross profit and increase positioning/recognition in the market. Success is measured by how many end users were acquired via partnerships
- Ensure a seamless transition of customer responsibility to the appropriate squad members following successful implementation
- Work closely with business leaders to coordinate regional strategies, ensuring the voice of regional markets
- Lead the process of acquiring new partners (global or local/regional) in alignment with HQ and regional sales management. Sign new platform integration partnerships and actively manages existing partnerships with a goal to grow, monetize, and expand them according to defined revenue/GP goals. Meet and/or exceed assigned targets for growth through existing Partnerships in your portfolio
- Acquire new customers via Partnership management and collaborate with our Account Executives in all the relevant markets where our Partner operates
- Work with Global Strategic Partnerships team to define a list of regional partnerships to network and grow. Develop and implement effective strategies to provide focus and maximize revenue growth
- Proactively lead a joint partnership planning process that develops mutual performance objectives, hits financial targets, and achieves critical milestones that enhances a productive partner relationship
- Develop relationships with local Partners and incorporate other internal team members when needed. Establish productive, professional relationships with key personnel in assigned partner accounts. Develop high value relationships at the executive level with customers and partners
- Organize Partnership related events and drive similar initiatives/activities that improve our relationship with the partners
- Forecast business growth, track and analyze existing relationships with our Partners as well as identify further areas of opportunity for growth
- Manage the entire sales cycle and acquire new customers from an assigned set of named prospects via direct sales
- Demonstrate market expertise and a deep understanding of customer’s organization to drive customer decisions toward our solutions and products. Provide a consultative, expert approach -- leading with market insight -- providing significant value within the sales engagement process
- Generate brand/market awareness and development opportunities by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels, and PR activities
- Provide input to the Partnership Operations and Marketing teams about the vertical they’re covering; organize and define use cases; scale new processes and approach towards vertical to sales teams (either globally or regionally)
Our take
The increasingly digital nature of how businesses connect with their customers brings new opportunities. Each customer touchpoint is an opportunity to augment and analyse user interactions with newfound precision.
Infobip helps companies take on this gargantuan task with a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualised interactions over customers’ preferred channels.
The company prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.
The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges in the space like customer onboarding and real-time assistance.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (1 round)
Jul 2020
$200m
SERIES A
Total funding: $200m
Company benefits
- Maternity & Paternity Leave
- Work from home opportunities
- Health insurance
- Employee stock option plan
Company values
- Results
- Team spirit
- Passion
- Creativity
- Courage and integrity
- Positive attitude
- Individual excellence
Articles
Leadership
Izabel Jelenic
(CTO)Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.
Roberto Kutic
(COO)Previously worked at Uljanik Strojogradnja for 12 years, holding various positions such as Project and Design Leader and Management Board Member.
Silvio Kutic
(CEO)Studied Engineering at University of Zagreb.
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