IT Operations Engineer, Aily Labs
Decision intelligence app
Open for applications
Decision intelligence app
201-500 employees
Open for applications
201-500 employees
Company mission
To transform ways of working by empowering businesses with meaningful AI.
Role
Who you are
- 3+ years of experience in IT operations or IT support roles with a strong focus on device management and user support
- Expertise in Microsoft Entra ID (Azure AD) for managing user identities, SSO integration, and access control policies
- Proficiency in Microsoft Intune or other MDM solutions for enforcing device compliance and managing macOS, Windows, and mobile devices
- Knowledge of IT security best practices, including endpoint protection, secure configurations, and device lifecycle management
- Strong troubleshooting skills for hardware and software issues across MacOS, Windows, and cloud-based tools
- Proactive and self-driven, with a structured approach to solving IT issues and improving processes
Desirable
- Familiarity with cloud environments (e.g., AWS) and IT security frameworks
- Scripting and automation skills (e.g., PowerShell, Bash) to streamline IT processes
- Experience with Jira Service Management or other ITSM platforms for managing support tickets
- Knowledge of GDPR, CCPA, or other data privacy regulations
What the job involves
- Join our team as a Junior IT Operations Engineer and be a key player in ensuring a seamless, secure, and efficient IT environment!
- We’re looking for an enthusiastic IT professional to support our infrastructure, enhance our security posture, and help us achieve our mission of building innovative E2E AI products
- Provide technical support for employees, assisting with hardware and software issues, especially on MacOS laptops
- Administer and troubleshoot Azure Entra ID and Microsoft 365, handling user access, permissions, and configuration
- Use Intune for mobile device and application management, implementing security policies and managing device life cycles
- Set up and maintain user accounts, groups, and directory settings
- Collaborate with the Security Engineering, IT Security, and GRC (Governance, Risk, and Compliance) teams to enhance the security of all IT assets and processes
- Offer guidance on best practices for data security, permissions, and software updates
- Assist in tracking, managing, and resolving IT issues through JIRA
- Work closely with the IT and development teams to enhance system efficiency and ensure user satisfaction
- Stay updated on emerging technologies and best practices within IT support, security, and administration
Our take
Data-led processes are becoming a differentiator for businesses across sectors. The ability to make smarter decisions faster is a great competitive edge and one that has been supercharged by the wider adoption of artificial intelligence. Supporting businesses to act smarter, Aily Labs supplies a decision intelligence app powered by generative AI.
The platform empowers users to increase both productivity and performance through deeper, smarter and faster decision-making. What makes Aily stand out from other offerings is that it does not build costly LLMs from scratch, instead using other machine-learning approaches to power many of its features.
With the ability to support revenue maximisation across all parts of a business, Aily's value is clear. It's no surprise then that the company has raised substantial funding. It plans to invest this in bolstering its genAI teams, accelerating use cases and introducing the ability to generate “competitive intelligence” on rival companies from external sources.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Aug 2023
$19.8m
SERIES A
Total funding: $19.8m
Company benefits
- Global company and culture
- Hybrid working model
- Fast growth path
Company values
- Innovation
- Agility
- Fun
Company HQ
Old Town, Munich, Germany
Articles
Leadership
Bianca Diana Anghelina
(Co-Founder & CEO)Previously the Head of Global Digital Finance at Novartis, Head of Global Business Planning and Analysis at Sandoz and Senior Consultant at BMW.
Sara Bisbe López
(Co-Founder, CAI & TO)Former Head of AI for the company. Previously an Associate Director of Data Science at Novartis and a Senior Data Scientist at Accenture AI.
Christoph Schmitt
(COO)Former Head of Business and People Development at the company. Worked in Oncology at Novartis and was a Project Leader at The BCG.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 15 more jobs at Aily Labs