Senior Content Designer, Robinhood
Growth
$145-170k
Eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan
Office located in Menlo Park, CA or New York City, NY
Commission-free stock trading platform
Be an early applicant
Commission-free stock trading platform
1001+ employees
Be an early applicant
$145-170k
Eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan
Office located in Menlo Park, CA or New York City, NY
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- You may be a good match if you’re a rigorous systems-thinker, love to generate and test creative ideas quickly, and see big impact in the details
- You understand how to read metrics to shape the product experience — and also how to look beyond the numbers to understand what customers really want
- 3-5+ years helping people through understandable Content Design or UX Writing
- Ability to think, concept, and build at a systems level
- Eagerness to shape product direction and vision from ideation through post-launch
- Demonstrated metrics literacy, with experience defining, tracking, and reporting on content metrics through effective communication and presentation
- Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
- Experience collaborating with designers, product managers, and user researchers
- Familiarity working with compliance and legal teams during the content development and approval process
- A portfolio or selection of writing samples and past work to share
What the job involves
- We're looking for an experienced Content Designer to join us on our mission to make financial wellness accessible to everyone
- This role is on the Growth team, which is laser-focused on deepening our customers’ engagement with all Robinhood has to offer
- Growth is a lean, nimble team grounded in deep user empathy and driven to learn what motivates them
- Growth Content Designers balance high-quality craft and crisp execution with agility and speed to learning
- Partner with product, design, data science, and research to create well-articulated experiment plans and shape the product roadmap
- Design content that drives meaningful customer experiences with measurable business impact
- Incorporate performance metrics and user research into content decisions for product experiences
- Lead partners through content-first frameworks, workshops, and strategy
- Create and advocate for clear, concise, and understandable language that best communicates our mission externally
- Develop frameworks, guidelines, audits, and processes to help define and enhance product content at Robinhood
- Share your work with other Content Designers and provide feedback during weekly crits
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
39% female employees
-23% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company values
- Safety First: Robinhood is a safety-first company
- Participation is Power: At Robinhood, the rich don’t get a better deal
- Radical Customer Focus: We exist to make our customers happy
- First-Principles Thinking: We make bold bets and challenge the status quo
Company HQ
Downtown Menlo Park, Menlo Park, CA
Articles
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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