Customer Success Manager, Jampp
Mobile Advertising
Programmatic advertising platform
Be an early applicant
Programmatic advertising platform
21-100 employees
Be an early applicant
21-100 employees
Company mission
To play a leading role enabling this mobile app economy to grow.
Role
Who you are
- Graduated in Business Administration, Marketing or have a comparable proven academic record
- Commercial Drive & customer focused profile
- +3 years experience in sales and/or digital marketing
- Proficient at data handling, analysis and report building
- Superior attention to detail with a high level of accuracy in completing tasks
- Fluency in english is a must (both written and speaking). Portuguese is a plus!
- 🤓 Ambitious self-starter who enjoys a good challenge and continuous learning
- đź’™ You are someone that others enjoy working with due to your competence and positive attitude
What the job involves
- We are looking for an outstanding Customer Success Manager to join our growing global team!
- The Customer Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal is to deliver outstanding results for our customers
- Jampp is looking for a Customer Success Manager to balance long-term relationships with the day-to-day tactical management of our customer's mobile marketing campaigns, understanding the performance and consistently spotting new growth opportunities. You will need to bring a commercial and strategic acumen analytical mindset together with a detail-oriented and data-driven focus in order to build and grow long-term business partnerships with our customers
- We are looking for people with high expertise, enthusiasm, and a true passion for mobile app marketing. If you are willing to work in a fast paced environment while providing an outstanding level of service, you might be the candidate we are looking for đź‘€
- WHAT YOU'LL DO
- Customer Focus
- Serve as customers’ primary point of contact – building strong and lasting relationships with key players in the mobile programmatic space
- Own communication with customers and liaise with internal teams to ensure positive outcomes and overcome roadblocks
- Have a comprehensive understanding of our customers’ needs and business. Ensure their goals are met and provide strategic counsel
- Identify growth opportunities (cross-sell & upsell)
- Business Strategy
- Expertly troubleshoot and resolve escalated customer issues, seizing such opportunities to help your team learn and grow
- Work closely with our product and sales teams to help drive forward key projects across the company
- Campaign Management
- Supervise and lead strategic campaigns autonomously - be responsible for the planning and revision of our mobile marketing campaigns using the wealth of Jampp’s programmatic tools at your fingertips
- Structure insightful analyses to improve and understand campaigns’ performance
- Provide reports and identify challenges, opportunities and recommendations for both our internal teams and our customers to continuously improve operation in Jampp
Our take
Mobile use has become an integral part of modern life. From shopping to gaming, and even banking, the use of apps is not only big business for marketers but a core facet of functioning within society. Jampp is a platform for scaleable marketing and advertising that helps the mobile app economy grow through without the long-winded process of building programmatic infrastructure.
Jampp’s platform leverages data analysis and machine learning to help mobile app advertisers discover and re-engage users. The app is optimized for in-app activity and browsing, and buying conversions so that companies can get the most out of their predicted product-to-consumer lifetime value.
Jampp was acquired by app marketing and publishing company Affle in 2021. Since it’s purchase, Jampp has been busy building on what was already a leading marketing platform by accelerating its growth and global reach.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-18% employee growth in 12 months
Company
Funding (2 rounds)
Feb 2015
$7m
SERIES A
Mar 2012
$0.5m
SEED
Total funding: $7.5m
Company benefits
- đź’°Competitive salary
- 👩‍⚕️ High quality medical care
- 🤰🏻 Extended Maternity/Paternity leaves
- 🌴 Extended holidays every year
Company HQ
Chinatown, San Francisco, CA
Leadership
Martin Añazco
(Co-Founder & Co-CEO)Previously Co-Founded The Whuffie Bank and Atommica. Founder of DeveGo and Livra.com
Diego Meller
(Co-Founder & Co-CEO)Previously Co-Founded Atommica, Livra.com, The Whuffie Bank, and DeveGo.
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