Senior Event Production Manager, Convene
Experiential Events
$80-90k
+ Incentive performance bonus plan
Office located in Hudson Yards, NY
Digital and hybrid work experience solution
Job no longer available
Digital and hybrid work experience solution
201-500 employees
Job no longer available
$80-90k
+ Incentive performance bonus plan
Office located in Hudson Yards, NY
201-500 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- Minimum 5 years in Hospitality or related industry, 3 years in Event Management
- Prior experience in experiential event planning and project management
- Comfort using web based collaboration tools including, but not limited to Slack, Salesforce, Google Suite, event diagramming platform
- Strong business acumen, effective communication skills and client relationship management
- Ability to apply creative problem solving and escalation
- Ability to remain flexible and adaptable
What the job involves
- Convene is seeking an experienced and dynamic Senior Event Production Manager to join the opening team at 30 Hudson Yards
- This is an exciting opportunity to be a key player in the launch of one of Convene’s premier event spaces
- The Senior Event Production Manager will report to the General Manager
- The Senior Event Production Manager will produce large scale complex events for Hall properties, as well as support the other Event Production Managers in the organization providing guidance, support, and coaching to achieve exceptional results
- The Senior Event Production Manager will act as the primary point of contact for the client during the planning process while also liaising with our on-site event, technology, and control room teams to ensure a seamless meeting event experience from start to finish
- Provide consultative and strategic guidance to clients, ensuring their event objectives are met through tailored solutions and expert recommendations
- Serve as the primary point of contact for the client leading up to the day-of event
- Provide creative event design expertise, collaborating with clients to develop innovative concepts that align with their vision while optimizing venue capabilities and resources
- Create, implement, maintain, and enforce property specific policies & standard operating procedures
- Manage vendor relationships and logistics ensuring client expectations are met
- Cultivate relationships with strategic partners in the Sales, AV, Operations, Culinary, Marketing, and Finance departments
- Effectively communicate both verbally and written, with all levels of associates, clients, and all Convene departments in an attentive, friendly, courteous, and service-oriented manner
- Develop event timelines and communicate any and all pre-production deadlines
- Schedule and host kick-off calls with clients
- Prepare and distribute all room diagrams
- Work closely with internal culinary and service team to finalize menus and timing
- Work closely with internal AV team to plan the client’s run of show and vision for events as needed
- Manage event data within the CRM system, ensuring it serves as the source of truth for program details, financials, and client communications
- Responsible for the creation of PEO’s (Program Execution Orders), program diagrams, and invoices
- Conduct weekly event meetings and regular PEO meetings
- Conduct pre-event and post-event debriefs for our internal stakeholders
- Follow up with the client with any post-event deliverables
- Provide status updates to internal and external stakeholders on pre-production. milestones to ensure successful delivery on the day of the event
- Ensure accurate billing and transparent cost communication, managing add-on charges and providing clients with clear financial breakdowns throughout the event planning process
Our take
Convene provides co-working space and meeting locations inside office buildings. It was founded to change the way people meet and work, and also to revolutionise how office buildings offered hospitality services to tenants.
Convene's revenue decreased by over 60% in 2020, after the pandemic disrupted its in-person events. In response to this, the company has diversified into the video meetings market. It hosts virtual and hybrid events that more closely resemble the feeling of attending a live business conference. Users can attend the conferences online and interact with the speakers, the hosts, and other attendees in private video chats.
Convene has done well to navigate the macro challenges and reinvent itself, but there will be more challenges to come; Convene also operates in a market with big players, such as Zoom. However, in 2023, the company acquired etc.venues, widening Convene's net to the UK and establishing it as one of the largest premium and event venue companies in the US and UK with 38 locations across the two countries. The goal now is to generate a revenue of $100 million a year by 2025 and it hopes its virtual operations will form a larger percentage of this.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $265.5m
Company benefits
- Convene employees have access to comprehensive insurance plans and benefits so they can stay healthy and have access to resources they need, so they can lead a full life at and outside of work
- Employees have access to generous paid time off, including paid holiday breaks and birthday PTO – promoting work life balance and wellness
- A robust calendar of programming dedicated to employee resource groups, along with an active mentorship program aimed to elevate diverse voices
- Enabling those that want to give back or grow, we offer an annual application-based paid sabbatical program to those that want to invest in their communities
- Immense catalog of online learning opportunities and weekly live sessions focused on leadership development and skills-based training
- We’re a remote-first company, and if the role allows, we support our employees as they work from wherever they feel most comfortable
- 401K with company matching
Company HQ
Midtown South, New York, NY
Leadership
Ryan Simonetti
(CEO & Co-Founder)Ryan worked at Lehman Brothers in Real Estate from 2005 to 2006 before spending 3 years at Gramercy Capital Corp. He left this role in September 2009 to co-found Convene the following month, serving as CEO since 2013.
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