Security TAC Engineer, Picus Security
Security validation platform
Open for applications
Security validation platform
201-500 employees
Open for applications
201-500 employees
Company mission
To give organizations a clear picture of their cyber risk based on business context.
Role
Who you are
- Bachelor’s degree in Computer Science or a related field, or equivalent hands-on experience
- Solid background in cybersecurity, with strong knowledge of threat detection and prevention techniques
- Experience integrating and troubleshooting SIEM, EDR, and XDR platforms
- Familiarity with NGFW (Next-Generation Firewalls), Web Application Firewalls (WAF), DLP (Data Loss Prevention), antivirus, endpoint security, and email security solutions
- Ability to analyse, diagnose, and resolve complex issues
- Proficiency in English (written and spoken)
- Excellent communication and interpersonal skills; comfortable engaging with customers remotely and onsite
- Basic understanding of Windows or Linux systems, including administration and security risks
- Experience working in a customer-facing technical support or advisory role
- Good understanding of the TCP/IP protocol suite and ability to analyse packet captures (Desirable)
- Experience with scripting (e.g., bash) for automation or troubleshooting (Desirable)
- Knowledge of current security control technologies, including but not limited to firewalls, DLP, AV, endpoint protection, WAFs, and email security solutions (Desirable)
- Experience with log analysis, query optimisation, and custom use case development for detection or prevention (Desirable)
What the job involves
- As a Security Engineer in the Picus Global Technical Assistance Center (TAC), you will work directly with our global customers to enhance their cyber resilience through both advanced threat detection and effective prevention strategies
- You will investigate why specific attacks are not being detected and improve detection coverage by integrating Picus with SIEM, EDR, and XDR technologies
- Beyond detection, you will also help strengthen customers' security postures by contributing to prevention-focused improvements involving firewalls (NGFW), web application firewalls (WAF), and other security controls
- This is a customer-facing, hands-on technical role. You will be a trusted advisor, providing direct support during integration and setup, assisting with configuration and optimisation, and guiding customers through deploying Picus solutions in their environments
- You will also collaborate cross-functionally with our R&D, Labs, and Product teams to share field insights and continuously improve our platform
- Act as a trusted technical advisor for customers, assisting with both detection and prevention use cases using Picus technology
- Support the integration of Picus into SIEM, EDR, XDR, firewall, WAF environments, and other security controls
- Troubleshoot and resolve complex customer issues in a timely and effective manner
- Assist with the deployment and configuration of Picus software in customer environments
- Collaborate with R&D, Product Management, and QA to escalate product issues and ensure continuous improvement
- Identify detection gaps and recommend tailored solutions to improve threat visibility
- Review prevention layers and advise on configuration optimisations (e.g., NGFW rules, WAF policies)
- Identify patterns across customer environments and contribute to scalable solutions
- Create and maintain technical documentation based on field experience
- Support US-based customers as a primary contact, ensuring excellent service quality
- Publish test results, findings, and recommendations for broader knowledge sharing
Our take
Picus Security’s unique approach to cyber security un-siloes exposure data so that its enterprise customers' cyber security teams can discover, analyse and fix critical gaps and weakness. In short, data analysis and automated penetration testing provide customers with robust methods of defence that suit their respective company’s infrastructure.
Founded by a team of Turkish mathematicians, Picus turns heads with its attack simulations which uncover unforeseen weaknesses in security infrastructure. Its continuous validation processes discover and shield from potential threats, shoring up the protection of its clients.
The company has simulated over 1 billion cyberattacks for its customers, who include Mastercard, Visa and Vodafone. With considerable funding raised, Picus’s unique and robust approach to cybersecurity has positioned it well within the market and we expect it to continue its path of success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2024
$45m
SERIES C
Oct 2021
$24m
SERIES B
Total funding: $79.2m
Company benefits
- Stock Options - Share in Company growth
- Remote-work - Flexible location, same impact
- Annual-leave - Time for rest and leisure
- Work-from-home budget - budget for remote setup
- Birthday bliss - Enjoy a day off to celebrate
- Rest & relaxation day - Day to recharge and unwind
- Volunteering time off - Making a difference in communities
Company HQ
Financial District, San Francisco, CA
Leadership
Hamdi Alper Memis
(Co-Founder & CEO)Previously Advisor to the Chairman of the Limak Group and was the Senior Associate of the Turkish Treasury.
Suleyman Ozarslan
(Co-Founder & Vice President)Previously an Associate Professor at Kocaeli University, Cyber Defence Trainer at the NATO Science for Peace and Security Programme and a Researcher at Middle East Technical University.
Voltan Erturk
(Co-Founder & CTO)Previously an Information Services Security Manager at Barikat, as well as Information Security Consultant at Turkish Eximbank and inTellect.
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